Account Manager

Company: StudioFlow

Location: Victoria, BC, Canada (primarily remote, with some days in our downtown office)

Employment Type: Full-time

Reports to: Client Delivery Manager ABOUT STUDIOFLOW At StudioFlow, we build long-lasting partnerships with dance studios across North America looking for year round, predictable growth. We are a full stack growth partner; combining paid advertising, custom ad creative, landing page design, and CRM automation into one partnership that gives studio owners predictable, controllable enrollment all year long. THE CULTURE Fast-growing startup atmosphere

High ownership, low micromanagement

Results-driven but relationship-first

Clear systems, expectations, and support

Focus on long-term team building with opportunity for career growth ABOUT THE ROLE At StudioFlow, Account Managers are the primary point of contact and the face of the company for our clients. You own the client relationship end-to-end, translating campaign performance into clear strategy and guidance while executing the day-to-day campaign, creative management, and CRM work. Success in this role comes from leading confident, collaborative conversations with clients through both strong results and rough patches, spotting opportunities in the data before clients ask about them, and keeping focused on what matters most for each account.

KEY RESPONSIBILITIES Digital Advertising Management

Build, launch, and manage Meta advertising campaigns for assigned studio accounts, monitoring daily performance and adjusting targeting/budgets under the Account Manager's direction

Support Google Search advertising campaigns, including keyword research, ad copy drafting, and bid management

Flag underperforming campaigns and test audience/budget adjustments to improve cost-per-lead Creative Content Management

Write creative briefs for the design and video editing team based on campaign goals, seasonal themes, and client brand guidelines





Manage the ad creative revision workflow; routing drafts for feedback, tracking versions, and keeping production on schedule

Coordinate with designers and video editors on continuous ad testing and creative refreshes Post-Click Optimization

Build and maintain landing pages and funnels for client campaigns

Test layouts, copy, and offers to improve conversion from click to trial/enrollment

Set up and manage automated workflows (email/SMS nurture sequences, lead follow-up, CRM triggers) to move leads through the funnel without manual intervention Reporting And Client Management Own the client relationship end-to-end, serving as the primary point of contact and the face of the company across the majority of client interactions

Lead regular client check-ins, strategy calls, and business reviews via video call and email, delivering performance updates and adjusting plans based on results

Build and compile campaign data into clear, actionable client dashboards and monthly/quarterly reports

Translate performance data into insights and recommendations, proactively flagging optimization opportunities before clients ask

Navigate healthy, collaborative conversations during both robust performance and underperformance, keeping trust intact through the peaks and valleys

Manage day-to-day client requests and troubleshoot issues quickly, looping in internal teams as needed

Build rapport across all levels of a client's team, from day-to-day contacts to senior stakeholders

Anticipate client needs and communicate proactively rather than reactively,



setting the tone for a responsive, dependable partnership WHO YOU ARE You are comfortable leading conversations about wins and areas of opportunity with business owners, and enjoy building plans and strategies to continue growing their business. You are a critical and creative thinker. You can develop campaign strategies that work towards achieving client’s business objectives.

You are a self-driven curious problem solver. You can look at a campaign's numbers, spot what's not working, and bring a fix to the Account Manager. You're comfortable moving between ad platforms, creative briefs, and CRM workflows without losing sight of the bigger picture.

You’re eager to join a fast-growing, small team with big plans for the future. And excited about the opportunity to become a leader as we continue to build our team.

REQUIREMENTS Must-have: 4+ years of marketing experience

Canadian Resident

Experience managing paid media campaigns

Strong written and verbal communication skills

Experience managing multiple projects and timelines simultaneously

Familiarity with remote work (although our team works hybrid, remote and in-person, we communicate with all clients remotely over video calls) Nice-to-have: A love for dance and/or experience in dance studio

Undergraduate degree in Business, Marketing, or a related field

Experience working at a marketing agency

Familiarity with CRM/automation tools Experience with design / creative development COMPENSATION

$65,000 - $80,000 CAD Salary

Additional bonus structure based on performance after probation period

2 weeks paid vacation to start, increasing with tenure

Paid sick days

Fast career growth potential; as an early team member on a growing startup team, high performers can move into senior and leadership roles quickly

Hybrid work flexibility (primarily remote, with 1-2 days a week in our downtown office)

📌 Account Manager (Victoria)
🏢 StudioFlow
📍 Victoria