About Ryuko

Ryuko is a Calgary-based hospitality company behind Ryuko Japanese Kitchen + Bar and other dining concepts. We combine thoughtful Japanese-inspired cuisine, warm hospitality, and disciplined operations to create memorable guest experiences.

Our teams work collaboratively across the kitchen, front of house, people operations, and business operations. We place a strong emphasis on training, quality, teamwork, and long-term growth within the company.

About the Role

Ryuko is seeking a reliable and hands-on Assistant General Manager to support the General Manager in leading daily restaurant operations.

The Assistant General Manager will help maintain high service standards, support team performance, and ensure smooth coordination between the front-of-house and kitchen teams. This role is ideal for an experienced hospitality leader who enjoys working directly with people and taking ownership during busy shifts.

Responsibilities

Support the General Manager with daily restaurant operations

Supervise and support front-of-house team members during service

Maintain consistent guest service and hospitality standards

Assist with scheduling, shift planning, opening, and closing procedures

Support inventory counts, ordering, and cost-control initiatives

Coordinate effectively with the kitchen and management teams

Respond professionally to guest feedback and service concerns

Train, coach, and provide feedback to team members

Help maintain food safety, workplace safety, and company standards





Support the implementation of company policies and operational initiatives

Contribute to sales performance, labour management, and overall restaurant goals

Lead by example and create a respectful, organized, and positive workplace

Qualifications

Previous leadership experience in a restaurant or hospitality environment

Experience supervising, training, or coaching team members

Strong guest-service and conflict-resolution skills

Ability to support scheduling, shift planning, and basic inventory control

Knowledge of food safety and workplace health and safety practices

Strong communication, organization, and decision-making skills

Comfortable using POS systems, spreadsheets, email, and scheduling tools

Ability to work effectively in a fast-paced, hands-on setting

Flexibility to work evenings, weekends, and holidays as required

Ability to stand, walk, and remain active throughout a shift

Experience in Japanese or Asian-inspired dining is an asset, but not required

Previous experience as an Assistant General Manager, Floor Manager, or similar role is preferred

What We Offer A leadership role within a growing Calgary hospitality group

Hands-on training and opportunities for professional development The opportunity to contribute to restaurant operations and company initiatives A collaborative and team-oriented workplace

Opportunities to take on broader responsibilities as the company grows

📌 Assistant General Manager (Calgary)
🏢 Ryuko - Japanese Kitchen + Bar
📍 Calgary