· Assist in planning, organizing, and overseeing the daily operations of the store, including retail sales, inventory control, customer service, and store presentation.

· Support the store manager in monitoring workflow and ensuring smooth and efficient store operations during business hours.

· Coordinate inventory management for board games, TCG products, and related merchandise, and help ensure products are accurately received, stocked, displayed, replenished, and recorded.

· Assist in selecting merchandise and maintaining appropriate stock levels based on sales trends, customer demand, and new product releases.

· Assist in receiving, labeling, organizing, and tracking incoming merchandise to maintain accurate inventory records.

· Support product merchandising and store presentation to ensure a clean, organized, and customer-friendly retail environment.

· Assist in implementing promotional activities, community engagement initiatives, and in-store events to increase customer traffic and sales.

· Respond to customer concerns, resolve service issues, and maintain a welcoming,



knowledgeable, and efficient workplace.

· Monitor sales performance, track routine expenditures, assist with cash handling and opening and closing procedures, and support the manager in maintaining operational efficiency and profitability.

· Liaise with suppliers and distributors regarding product availability, deliveries, and restocking needs.

· Assist in processing customer transactions and maintaining accurate point-of-sale and sales records.

· Ensure compliance with store policies, basic health and safety procedures, and general operational standards.

Requirements:

· A college diploma or above

· Proven experience in retail sales, customer service and store operations

· Strong communication, interpersonal, and customer service skills

· Strong organizational skills and the ability to handle multiple tasks in a fast-paced environment

Pay: $44.75-$46.75 per hour

Work Location: In person

📌 Assistant Manager (Vancouver)
🏢 HE Global Immigration Consultancy
📍 Vancouver