Company Description Our metal distribution centers specialize in supplying a wide range of metals in all types, shapes, sizes, and grades, processed to customer specifications with fast turnaround and no minimum order requirements. We stock and sell aluminum, hot- and cold-rolled steel, stainless steel, brass, and copper in various forms including bar, tube, channel, and sheet. Operating under the Metal Supermarkets brand, we are recognized for superior customer service and high-quality metal products.

Our diverse customer base includes manufacturers, maintenance teams, tool and die makers, fabricators, machine shops, government agencies, hobbyists, and homeowners. The business is built on a dependable model, a trusted international brand, and a strong franchise network, with a culture that values customers, products, service, and franchisees.

Role Description The Assistant Manager is a full-time hybrid role based in Toronto, ON, with a combination of on-site work at the metal distribution center and some work-from-home flexibility. This role supports daily store operations, including overseeing order processing, inventory coordination, and ensuring timely fulfillment of customer requests.

The Assistant

Manager assists in supervising team members, organizing work schedules, and maintaining safety and quality standards in the warehouse and front office. Day-to-day responsibilities include supporting sales activities, handling customer inquiries, preparing quotations, and coordinating deliveries and pickups with logistics partners. The role also contributes to process improvements, reporting, and supporting the Store Manager in achieving operational and financial targets.

Qualifications

- Operational and leadership abilities,



including experience assisting with store or warehouse management, team coordination, and enforcing safety and quality procedures.
- Customer service and communication skills, with the ability to engage professionally with a wide range of customers and resolve issues promptly and effectively.
- Organizational and administrative skills, including order processing, documentation, basic reporting, and proficiency with office and inventory management software.
- Basic knowledge of metals or industrial products, or strong willingness to learn about different metal types, shapes, sizes, and applications.
- Strong attention to detail, reliability, and the ability to work in a fast-paced environment while managing multiple priorities.
- Experience in retail, distribution, or manufacturing environments is an asset.
- Ability to work in office in Toronto, ON in a hybrid arrangement, including some physical tasks such as handling materials within reasonable limits.
- High school diploma required; post-secondary education in business, operations, or a related field is an advantage.

Join us to lead a vibrant team where your leadership will inspire success! We’re committed to fostering an inclusive environment that supports your professional growth while delivering exceptional shopping experiences. Pay: $30.00-$32.00 per hour

Benefits

- Casual dress
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
- Tuition reimbursement

Ability to commute/relocate:
- Toronto, ON M5R 2X1: reliably commute or plan to relocate before starting work (preferred)

Education:
- Secondary School (preferred)

Work Location: In person

📌 Assistant Manager (Toronto)
🏢 Metal Supermarkets
📍 Toronto