Company Description McMaster University, located in Hamilton, Ontario, is a leading Canadian research-intensive institution recognized for its commitment to innovation in teaching, learning, and discovery. The university serves a diverse student population across undergraduate, graduate, and professional programs. It is known for team-oriented, interdisciplinary work and strong connections with local and global communities. McMaster promotes an inclusive, equitable, and accessible environment for students, staff, and faculty.

Potential applicants will join a professional community that values integrity, service, and continuous improvement.

Role Description The Assistant Manager is a full-time, on-site role based at McMaster University in Hamilton, ON. This position supports the daily operations of a specific department or unit, including overseeing workflow, coordinating schedules, and monitoring progress toward operational goals. The Assistant Manager helps supervise staff, provides guidance on policies and procedures, and assists with performance feedback and training.

The role includes collaborating with internal and external stakeholders, preparing reports, maintaining records, and contributing to process improvements. The Assistant Manager also assists with budgeting, resource allocation, and compliance with institutional standards, while supporting a positive, inclusive, and student-centered environment.

Qualifications

- Demonstrated leadership and supervisory abilities, with experience coordinating teams, delegating tasks, and supporting staff development.
- Strong organizational and time-management skills,



including the ability to manage multiple priorities, meet deadlines, and maintain accurate documentation.
- Excellent written and verbal communication skills, with the ability to interact professionally with students, staff, faculty, and external partners.
- Proficiency with office software and digital tools (e.g., spreadsheets, databases, collaboration platforms) and comfort learning new systems.
- Problem-solving and analytical skills, with the capacity to interpret data, identify operational issues, and recommend effective solutions.
- Commitment to equity, diversity, inclusion, and accessibility, and to fostering a respectful, cooperative workplace culture.
- Post-secondary education in business administration, management, or a related field, or equivalent combination of education and relevant experience.
- Experience in a higher education or large organizational setting is an asset, along with familiarity with institutional policies and procedures.

Embark on this exciting journey where your leadership can make a real impact! We’re looking for energetic professionals eager to grow their careers while delivering top-tier service. Join us today to be part of a supportive environment that values your skills and dedication! Pay: $34.00-$36.00 per hour

Advantages

- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Store discount
- Tuition reimbursement

Ability to commute/relocate:
- Hamilton, ON L8S 4K1: reliably commute or plan to relocate before starting work (preferred)

Education:
- Secondary School (preferred)

Work Location: In person

📌 Assistant Manager (Canada)
🏢 McMaster University
📍 Canada