The Assistant Property Manager plays a key role in supporting the Property Manager with the day-to-day operations of residential properties. This position contributes to maintaining high standards across the portfolio by assisting with property maintenance, financial management, and administrative functions, ensuring properties remain well-maintained, efficient, and financially successful.
Property Management: Assist with scheduling and overseeing maintenance and repairs to ensure properties are well-maintained upon approval from the Property Manager
Respond to tenant inquiries in a timely manner
Conduct regular property inspections to identify and address maintenance issues
Coordinate with vendors and contractors to ensure timely and quality work
Complete vacant unit inspections
Maintain accurate records of maintenance activities and ensure compliance with safety regulations
Interact with Building Managers in a professional manner to resolve problems Financial Management: Assist in preparing and managing property budgets
Obtain quotes and complete analysis
Collect rent, other fees, and ensure timely and accurate processing of payments
Assist in obtaining quotes as part of the tender process Administrative Duties: Maintain organized and up-to-date property files and records
Prepare lease agreements, notices, and other property-related documents
Assist with marketing and advertising efforts to attract new tenants
Support the Property Manager in various administrative tasks as needed
Help with developing and implementing Standard Operating Procedures
Ensure tenant satisfaction and retention through effective communication and problem resolution
Special projects as assigned Compliance and Safety: Ensure compliance with all local, Provincial, and federal regulations related to property management
Implement and enforce property policies and procedures
Promote a safe and healthy environment for tenants and staff
Report incidents and resolutions to the Property Manager Additional Duties: Other duties as assigned Requirements 2-5 years of experience in property management, real estate, or a related field (residential experience preferred) Solid customer service and communication skills, with experience handling tenant inquiries and resolving issues Organized and detail-oriented, with the ability to manage multiple priorities independently Experience with budgeting support, rent collection, and lease administration Familiarity with property management software such as Yardi (asset) and Microsoft Excel Knowledge of landlord-tenant legislation and property management regulations is an asset Ability to work with vendors and contractors and support day-to-day building operations Proactive, reliable, and able to exercise sound judgment while handling confidential information
Flexible and available to support the Property Manager as needed, including occasional on-call duties for emergencies #INDKM Benefits Dental care
Extended health care
Vision care
Extensive EFAP program
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📌 Assistant Property Manager (Kitchener)
🏢 Kingsley Management
📍 Kitchener