As a Audit/Canteen Supervisor and Front Desk Agent, you will be essential in ensuring the safety and security of guests and staff while providing outstanding customer service. Reporting to the Hotel Manager, your core skills in hospitality and front desk operations will be vital in managing guest inquiries and maintaining a welcoming environment. With a focus on effective communication and guest services, you will contribute to a secure and enjoyable experience for all visitors at our hotel.

Candidate must be willing and able to work overnight, day and weekends as it is a requirement of the position. Auditor/Canteen Supervisor is responsible for balancing daily transactions in addition to Breakfast set-up and ensuring all standards are followed for food safety protocols. High level of customer service, multitasking, and communication skills are assets to this position.

Preferred Skills

- Strong leadership and organizational skills
- Knowledge of hotel front office and night audit procedures
- Experience with hotel property management systems (PMS)
- Basic accounting and reconciliation skills




- Food Protected certification (or equivalent)
- Inventory and cost control experience
- Strong communication and problem-solving skills
- Ability to work independently and prioritize multiple responsibilities
- Proficiency with Microsoft Office, particularly Excel
- Strong customer service skills with a focus on guest satisfaction
- Proficiency in handling multi-line phone systems
- Excellent communication skills, both verbal and written
- Ability to work effectively in a hospitality environment
- Multilingual or bilingual abilities are a plus
- Knowledge of phone etiquette and guest services best practices

Some shifts may contain evening security shifts (Thursday, Friday & Saturday – 9pm-6am with start and end times flexible depending on occupancy of the hotel). Only SERIOUS applicants please. Job Types: Full-time, Part-time

Pay: $16.00-$18.00 per hour

Benefits

- On-site parking

Work Location: In person

📌 Audit/Canteen Supervisor and Front Desk (Winnipeg)
🏢 Best Western Plus Pembina Inn u0026 Suites
📍 Winnipeg