Bilingual Service and Implementation Coordinator (Mental Health)

Hours: Monday–Friday (Rotating shifts between 10:00am, 11:00am and 12:00pm start EST; occasional Saturdays - 1 per month)

Job Summary

The Service and Implementation Coordinator supports a virtual mental health program by assisting clinicians and partner agencies, supporting service delivery, and helping ensure smooth program operations across Ontario.

- Remote position – Work from home
- 100% company-paid Benefits plan (after 3 months)
- Supportive team setting

Key Responsibilities

- Support clinicians on the platform, ensuring adherence to program policies, workflows, and service standards
- Provide ongoing clinician support, including onboarding, training coordination, and responding to inquiries
- Support relationships and communication with partner agencies, including coordination of recurring meetings
- Assist with program operations, documentation updates, and service delivery support
- Collaborate with the Program Manager to address program, clinician,



and platform needs
- Track key program information and elevate risks or issues as required
- Support cross-team collaboration, meetings, and stakeholder communications
- Assist with preparation of reports, briefing materials, and ministry-related documentation

Qualifications

- Fluently bilingual in English and French (written and spoken)
- Degree in a mental health–related field
- 3+ years of experience in child and youth mental health or community mental health
- Experience working with multidisciplinary teams and diverse communities
- Experience with brief or virtual counselling models
- Training in evidence-based therapy and conflict resolution

AI-enabled tools may be used to sort applications based on job-related criteria. All AI-generated results are vetted by our team, and the decision of which candidates move forward is always made by a human.

📌 Bilingual Service and Implementation Coordinator (Winnipeg)
🏢 BITS Recruiting
📍 Winnipeg