NOTE: Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.

Extension/Amendment Attestation: Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.

- Provides a comprehensive range of I⁢ business analysis services for clients with diverse business and technological needs.
- Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
- Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.
- Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I⁢ solutions can be determined - Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches - Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified - Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies - Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I⁢ initiatives - Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects - Monitors progress, resolves problems and reports regularly to I⁢ management and stakeholders - Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up - Experience developing strategies, preparing business cases and cost-benefit analysis - Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement - Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope - Awareness of emerging I⁢ trends and technologies - Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills - A team player with a track record for meeting deadlines General Skills - Leads and conducts business analysis in order to assess client’s business problems/opportunities and documents the business requirements in such a way that I⁢ solutions can be determined - Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches - Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified - Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies - Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I⁢ initiatives - Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
- Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects - Monitors progress, resolves problems and reports regularly to I⁢ management and stakeholders - Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up - Experience developing strategies, preparing business cases and cost-benefit analysis - Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement - Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope - Awareness of emerging I⁢ trends and technologies - Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills - A team player with a track record for meeting deadlines Desirable Skills - Experience in the use of information retrieval packages - Knowledge and understanding of Information Management principles, concepts, policies and practices - Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions - Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping - Experience in structured, object oriented and agile methodologies for user requirements - Experience developing performance measures for business analysis evaluation and subsequent follow-up - Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards Experience Requirements Technical Skills - Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform - Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects - Demonstrated experience in projects using an agile development methodology Business Analysis Skills - Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements - Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications - Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches - Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process - Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project - Demonstrated experience documenting requirements for business rule automation and workflow management solutions - Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios - Knowledge and understanding of policy development and analysis, business analysis and data analysis practices Healthcare Experience - Demonstrated experience in a health or clinical context - Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context - Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context - Demonstrated experience in claim adjudication or pharmaceutical context Communication Skills - Strong verbal and written communication skills - Robust interpersonal and negotiation skills - Strong consulting skills to engage with all stakeholders - A demonstrated team player with a track record for meeting deadlines - Demonstrated leadership experience leading small and large teams, sub-groups, committees - Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I⁢ management decision-makers - Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.

Supplier

Comments - Closing Date/Time: 2026-07-30, 12:00 p.m.

- Max submission: 1 (One) - 5 days onsite - Must Have:
- Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform - Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects - Demonstrated experience leading and conducting business analysis to assess client’s business problems/opportunities and documenting business requirements

📌 Business AnalystHealth Services Cluster (Toronto)
🏢 Softline™ Technology
📍 Toronto