Working Title: Business Process and Engagement Specialist Job Class: State Program Administrator Senior Agency: Administration Dept

- Job ID: 95939
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 07/31/2026
- Closing Date: 08/20/2026
- Hiring Agency/Seniority Unit: Administration Dept / Administration-MAPE
- Division/Unit: Operational Excellence
- Work Shift/Work Hours: Day Shift
- Days of Work: Monday - Friday
- Travel Required: No
- Salary Range: $28.75 - $42.16 / hourly; $60,030 - $88,030 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Non-exempt
- Designated in Connect 700 Program for Applicants with Disabilities: Yes

The work you'll do is more than just a job. At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities. This position is part of the Department of Administration’s (Admin) Operations Excellence (OpEx) team. As a Business Process and Engagement Specialist, you will serve as a resource, technical expert, and facilitator to strengthen the resiliency and effectiveness of Admin’s teams and services. You will function as a project manager, facilitator, trainer, and subject matter expert by championing and leading high-impact employee engagement, training, and workforce development programming; process improvement initiatives; and new employee orientation efforts.

Additionally, you will also collaborate with the OpEx team to facilitate engagement activities and support the implementation of agency initiatives for Admin.

This position is eligible for up to a 50% hybrid telework arrangement. With a telework arrangement, additional onsite attendance may be required for team meetings or as requested by management to meet business needs. Completion of a telework agreement will be required. Please review the Telework Policy for details.

Minimum Qualifications The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position.

- Two (2) years of experience in project management, program development, solution design, organizational effectiveness, continuous improvement, and/or implementation.
- Experience developing and/or leading employee experience initiatives, such as skill building sessions, lunch and learns, mentorship programs, or other development training opportunities.
- Experience developing and facilitating training for increased skill development and employee engagement.
- Strong communication and presentation skills to develop effective and engaged trainings.
- Experience researching, analyzing, creating,



and improving business processes and procedures.
- Ability to analyze statistical and technical information and communicate in plain language to non-technical audiences.
- Robust interpersonal and human relations skills to establish effective working relationships with leadership, work groups, agency teams, and staff.

Preferred Qualifications

- Knowledge of adult learning theory, concepts, and methods.
- Experience with developing, leading, and/or supporting new employee orientation and onboarding programs.
- Knowledge of continuous improvement theories, methods, strategies, and tools, such as Six Sigma, Lean, or Design Thinking.
- Experience creating employee trainings and professional development plans.
- Experience with LinkedIn Learning or other e-learning tools.
- Technical writing experience to create business manuals, templates, memos, and other technical related documents.
- Advanced skills with Microsoft Office: Word, Excel, PowerPoint, Visio, SharePoint, and Teams.

Additional Requirements Successful applicants must pass a criminal background check through American DataBank and employment reference checks prior to employment. A criminal history does not automatically disqualify an applicant, and each case will be reviewed individually in alignment with fair hiring practices. How To Apply Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at (phone hidden) or email [email protected]. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Ly Her at [email protected] or (phone hidden).

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title, and your valid Proof of Eligibility Certificate by the closing date to Ly Her at [email protected].

About The Department Of Administration The Department of Administration is a core service agency serving the Governor, Legislature, state agencies, local governments, and the public. Our mission is to provide leadership, innovation, solutions, and support to help our partners succeed. To learn more about us, please visit mn.gov/admin.

Working together to improve the state we love. What do Minnesota's State employees have in common?

- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth

Benefits As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your Benefits May Include

- Paid vacation and sick leave
- 12 paid holidays each year




- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF

- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being

Support To Help You Reach Your Career Goals

- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) For Work/life Support

- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources, and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota. EQUAL OPPORTUNITY EMPLOYERS Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply.

The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at (phone hidden) or email [email protected] and let us know the support you need.

📌 Business Process and Engagement Specialist - State Program Administrator Senior (Saint Paul)
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