Business System Analyst and Project Manager At Customerization we believe that business automation is the key differentiator that makes you stand out from your competition.

Customerizationis looking for an experienced Senior Business Analyst and Project Manager (2 in 1) tojoin our team. Our company focuses on Zoho implementation, solution design, integrations with 3 rd party tools, and migration to Zoho.

Full time, 40 hr/week

In-officeposition (Concord, Vaughan)

Experience working in IT consulting for at least 2 years - must

Experience working with small and medium clients - must

Applicants mustbe legally eligible to work in Canada

Responsibilities: Business Analysis Understand and analyze customer's business modeland processes

Gathercustomer's requirements

DevelopZoho solution design with the Zoho experts' team

Collaborate on tech pre-sale with our Sales team,including running custom system demos and managing proposal development

This is a customer-facing position

Project Delivery Develop project scope, plan, and tasksbacklog

Manageproject tasks and timelines

Leaddevelopers and system configurators

Createdocumentation

Testdelivered solutions





Developtraining materials and conduct customer training sessions

Configureand customize Zoho system - basic functions

Requirements Proven experience in business analysis - must

Experience in project management and DEV teammanagement - must

Experience in business software implementation andconfiguration- must

Proven experience of working with customers andconducting meetings and workshops - must

Excellent communication and verbal skills inEnglish - must

Proven experience in business processes mapping anddesign

Good understanding of data modeling including ERDand other design tools

Familiarity with software configuration tools andsoftware development methodology

Familiarity withsoftware design andintegration patterns

Additionalrequirements: Ability and willingness to work in a small and avery dynamic and flexible team

Strong self-education capabilities

Ability to run multiple projects and activitiessimultaneously

Proactive approach and "can do" attitude

Solid personal time management and prioritizationskills

Ability to work in a multi cultural environment andstrong collaboration skills

📌 Business System Analyst and Project Manager (Nova Scotia)
🏢 Customerization
📍 Nova Scotia