Who We Are

At Il Barretto, we bring the authentic Italian café experience to life through exceptional coffee, artisan pastries, fresh food, and genuine hospitality. We are passionate about creating a welcoming atmosphere where every guest feels like family while delivering an elevated café experience inspired by Italy.

We are looking for an experienced, energetic, and customer-focused Barista who shares our passion for coffee, hospitality, and creating memorable guest experiences.

Job Overview

As a Barista, you will be responsible for preparing high-quality coffee beverages, providing exceptional customer service, maintaining café operations, and supporting the daily management of the café. This role requires someone who thrives in a fast-paced environment, leads by example, and takes pride in delivering excellence in every aspect of the guest experience.

Duties & Responsibilities

- Prepare and serve specialty coffees, espresso-based beverages, teas, and other café offerings to company standards.
- Deliver exceptional customer service with a friendly, welcoming, and professional attitude.
- Assist guests with menu selections and product recommendations.
- Operate the POS system accurately to process orders and payments.
- Handle cash, debit, and credit card transactions with accuracy.
- Prepare and serve light food items while following food safety and sanitation standards.
- Maintain a clean, organized, and well-stocked café, including beverage stations, displays, and work areas.
- Restock inventory and supplies throughout each shift.
- Ensure food presentation and beverage quality consistently meet company standards.




- Work efficiently during busy periods while maintaining accuracy and attention to detail.
- Assist with opening and closing procedures.
- Support team members and contribute to a positive, collaborative work environment.
- Help oversee the daily flow of café operations and maintain a high standard of service.
- Follow all health, safety, sanitation, and workplace policies.

Qualifications

- Minimum 2 years of barista experience in a café or specialty coffee environment.
- Previous experience in hospitality, food service, or café management is preferred.
- Experience using POS systems (Caviar POS or similar) is an asset.
- Knowledge of espresso equipment and specialty coffee preparation.

Certifications

- Valid Food Handler Certification (required).
- Valid Smart Serve Certification (required).

Skills & Attributes

- Passion for coffee, hospitality, and creating exceptional guest experiences.
- Friendly, outgoing, and professional with outstanding customer service skills.
- Excellent organizational and time management skills.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Strong attention to detail and commitment to quality.
- Reliable, punctual, dependable, and takes initiative.
- Comfortable handling cash and performing basic math calculations.
- Solid communication and teamwork skills.
- Flexible to work weekdays, evenings, weekends, and holidays as required.

Language

- Fluent in English (required).
- Italian language skills are considered a strong asset and are preferred.

Pay: $17.60-$20.00 per hour

Experience

- Barista: 1 year (required)

Language:
- English (required)

Licence/Certification:
- Food Handler Certification (required)
- Smart Serve Certification (required)

Work Location: In person

📌 Caffè Barista (St. Catharines)
🏢 Il Barretto Caffè
📍 St. Catharines