If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Intake Coordinator you will be to be the first point of contact for all Access to Information (ATI) requests and inquiries. The Access & Privacy Section is a high volume fast paced environment that must adhere to legislated timeframes. Primary duties include:

- Receive, confirm, and clarify ATI requests to ensure that they have been received by the correct Public Body and that they can be actioned by the Calgary Police Service (CPS).
- Conduct initial searches in police databases and Justice Online Information Network (JOIN) to assist the Disclosure Analysts as well as determine the access rights of the applicant and note results to the ATI file.
- Respond to inquiries from the public via telephone, email or in-person.
- Process payments over the telephone via credit card and cheques via regular mail.
- Track trends in requests from the public, media, other public bodies and law firms and alert the Manager or Director, Access & Privacy.
- Perform general administrative duties including maintaining the virtual filing system,



the creation and maintenance of all the office templates using Microsoft Word, Excel and Outlook.
- Update and prepare records for disclosure, including picking up and dropping off items at various areas of the Service, preparing records for destruction as per the Records Management records retentions schedule.
- Provide legal administration such as updating acts, legal manuals, transcribing documents, assembling briefs, swearing affidavits, assembling other quasi-judicial reports or correspondence needed to respond to court orders, fatality inquiries, Office of the Information and Privacy Commissioner (OIPC) inquiries and OIPC judicial reviews.

Qualifications

- A 2-year diploma (e.g. Business Administration or Legal Assistant Diploma) and a minimum of 3 years' of directly related experience.
- Must be able to obtain Commissioner for Oaths or Notary Public appointment.
- Intermediate proficiency with Microsoft Word, Excel and Outlook is required.
- Information Access & Protection of Privacy (IAPP) Certification is an asset.
- Success in this position requires emotional intelligence; creating and sustaining safe, respectful and inclusive workplaces; promoting supportive, balanced and skilled accountability; building and maintaining relationships; developing self and others; striving for results.

Pre-employment Requirements

- An enhanced security clearance will be conducted.
- Successful applicants must provide proof of qualifications. Education obtained from out of country must have or be able to obtain, an Education Credential Assessment (ECA) for confirmation of equivalent credentials.

Position and Pay Information Business Unit: Calgary Police Services

Union: CUPE Local 38

Position Type: 1 Temporary (up to 13 months)

Compensation: Pay Grade 8 $39.00 - 52.14 per hour

Hours of work: Standard 35 hour work week.

Days of work: This position works a 5 day work week with 1 day off in a 3 week cycle.

Location: 5111 47 Street N.E.

Audience: Internal/External

Apply By: August 6, 2026

Job ID: 315062

📌 Calgary Police Service - Access & Privacy Intake Coordinator
🏢 City of Calgary
📍 Calgary