Join Wawanesa as a Bilingual Claims Quality Assurance Analyst and work in a hybrid setting while contributing to best-in-class claims practices. Fluency in French and English is essential as you support claims across Canada. In this role, you will help improve file handling procedures and participate in calibration sessions that empower claims leaders.
Your analytical skills will be vital for identifying operational trends and suggesting improvements. Collaboration with your team will ensure adherence to industry standards and a high-performance culture. Key Responsibilities:
- Support continuous improvement initiatives in Claims Operations
- Analyze files and customer interactions for best practices
- Facilitate calibration sessions with management
- Identify obstacles impacting claims teams
- Assist in claims training development Requirements:
- 3-5 years in claims examination or adjusting
- Required fluency in both French and English
- Excellent analytical and problem-solving skills
- Solid organizational abilities to manage shifting priorities
- Self-motivated with a focus on team success Take the lead in enhancing claims quality at Wawanesa.