Company Description GANNI is a contemporary fashion house founded in Copenhagen, known for its playful attitude, modern craftsmanship, and progressive vision of luxury. Rooted in Danish design culture, GANNI champions free-spirited, confident, and effortless self-expression through ready-to-wear collections and accessories.
The brand is represented in leading retailers worldwide and operates stores across Europe, the United States, and Asia. As a certified B Corp, GANNI is committed to responsible practices, prioritizing progress over perfection and embedding innovation through its Fabrics of the Future program and circular initiatives. GANNI also publishes an annual Responsibility Report to provide transparency on its impact and ongoing commitments toward a more responsible future.
Role Description The Client Advisor is a part-time, on-site role based in Canada, responsible for delivering an elevated client experience that reflects GANNI’s brand values. In this role, the Client Advisor greets and engages clients, understands their needs, and provides styling guidance and product recommendations to build meaningful, long-term relationships.
Daily tasks include assisting with sales transactions, managing client inquiries, ensuring the shop floor and displays are well-presented, and supporting inventory and stockroom activities.
The Client
Advisor contributes to achieving store targets, handling client follow-up, and sharing product and brand knowledge, including GANNI’s responsibility initiatives. This role also involves collaborating closely with the store team to maintain a welcoming, inclusive environment and uphold excellent customer service standards.
Qualifications
- Strong client-facing skills, including Client Relations and Customer Service, with a focus on Customer Satisfaction.
- Clear and professional Communication skills, both verbal and written, suitable for a retail fashion environment.
- Ability to understand and explain relevant Insurance or warranty-related policies, if applicable to product offerings.
- Previous experience in fashion retail, luxury, or lifestyle brands is highly beneficial.
- Proven ability to work collaboratively in a team, while managing tasks independently in a fast-paced store setting.
- Comfort with using point-of-sale systems and basic digital tools for clienteling and inventory management.
- Availability to work a part time schedule, including evenings, weekends, and holidays as needed.
- Commitment to inclusivity, sustainability, and embodying GANNI’s brand values and responsibility mindset.
📌 Client Advisor (Canada)
🏢 GANNI
📍 Canada