Are You Organized, Detail-Oriented, and Passionate About Mental Health?

At Inner Voice Therapy, we are more than a clinic, we are a culturally attuned, growth-oriented mental health space dedicated to helping individuals and couples reconnect with their inner voice.

As we continue to grow, we are looking for a reliable and proactive Administrative Assistant who can support the day-to-day operations of the clinic and help create a smooth, professional, and welcoming experience for both clients and clinicians.

Work Structure

This is a hybrid role (once a week or every two weeks). While most tasks can be completed remotely, you must be based in Mississauga and available to come into the clinic when needed.

Key Responsibilities

- Manage client bookings, scheduling, and cancellations through JaneApp
- Respond to emails, inquiries, and phone calls in a timely and professional manner
- Support clients with intake forms, consent forms, and general onboarding
- Ensure client records and documentation are accurate and up to date
- Assist with billing, invoices, and payment processing
- Communicate with clinicians regarding schedule updates and client needs
- Maintain organization of administrative systems and workflows
- Support the Clinic Manager and Therapists with day-to-day operational tasks
- Help maintain a high-quality client experience aligned with clinic values, vision and mission

Required Qualifications

- Strong organizational and time management skills
- Ability to work independently and take initiative
- High attention to detail
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office Suite, Canva, JaneApp, and Instagram




- Comfortable using or learning platforms such as Slack, and Google Drive

Preferred Qualifications

- Previous experience in an administrative or clinic setting
- Experience in mental health or healthcare environments
- Familiarity with JaneApp,
- Familiarity with using Canva and Instagram for Content Creation
- Basic understanding of billing and client coordination

Who You Are

- You are reliable, organized, and proactive
- You enjoy creating structure and keeping things running smoothly
- You have strong interpersonal skills and emotional intelligence
- You care about mental health and supporting a meaningful mission
- You are comfortable working in a rapid-paced and growing environment

What You will Gain

- Experience working in a growing private practice
- A supportive and collaborative team environment
- A role where your work directly impacts client care and experience
- Opportunity to grow within the clinic as it expands

If you are someone who enjoys being behind the scenes, supporting others, and creating a seamless experience, we would love to hear from you. We thank all applicants for their interest. Only those selected for an interview will be contacted.

Job Type: Contract

Pay: $18.00 per hour

Benefits

- Flexible schedule
- On-site parking

Application question(s):
- Do you have experience using CANVA and Jane (an online platform for clients)?
- Do you live in Mississauga?

Education:
- AEC / DEP or Skilled Trade Certificate (required)

Experience:
- Administrative: 2 years (required)

Willingness to travel:
- 50% (required)

Work Location: Hybrid remote in Mississauga, ON L5C 4E5

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