Client Outreach Analyst (Montreal)

Client Outreach Analyst (Montreal)

03 Aug
|
Société Générale
|
Montreal

03 Aug

Société Générale

Montreal

Reference 26000EWV Responsibilities Coordinate the customer and internal account on-boarding & off-boarding processes for SGAS & SGCC ensuring productive workflow and rigorous follow-up with various departments including KYC, Credit/Risk, Legal, E-Solutions, Treasury, Client Services and Business Data in North America and globally

Analyze and determine account documentation required based upon counterparty type and products traded as well as approving adequacy of account documentation and financial information received from prospective customers

Create and maintain customer information, documents and product / limit requests in various databases/systems

Contribute to firm-wide projects related to integration, new systems, data remediation, and new regulations

Work closely with the front office, providing continuous feedback on status of accounts, and meet with prospective clients both in-person and remotely

Help the front office bring in new business swiftly and accurately, finding custom solutions to clients’ needs

Participate in committees and meetings as required related to clients, on-boarding coordination, new activities, products and exchanges

Learn a variety of systems, hone expertise, and provide demos to other departments

Implement new processes and participate in the launch of new systems Required Profile required Required: INDIVIDUAL Strong sense of urgency

Excellent organizational and time-management skills

Manage long-term tasks and projects while tracking many moving parts

Deliver on assignments with maximum speed and precision

Be flexible to switch gears in an environment of constantly changing priorities

Recognize when to escalate issues

Quickly contribute at a high level

Strong ethical code

Make decisions based on the balance between commercial concerns and risk to the firm TEAM Committed to the team and the team’s success Willing to help teammates and stay late when necessary

Reliable, able to earn people’s trust

Take initiative and ownership of tasks Engage with the team, ask questions, and document answers to be leveraged going forward LEARNING Quickly learn and adapt to recent and changing systems, processes, procedures, rules and regulations

Resourceful,



able to find solutions and learn independently when appropriate

Eager to tackle new tasks outside one’s comfort zone

Navigate new territory without a roadmap and be able to teach findings to others

Take excellent notes

Strong analytical, comprehension and retention skills

Absorb and apply complex concepts IMPROVEMENT Find new ways to add value both individually and as a team

Thrive in an environment of change and continuous improvement

Automate processes Look for creative solutions to improve performance and productivity SOCIAL INTERACTION Effectively communicate with internal and external clients, teammates and management

Persistently follow up to urge people to perform actions without creating conflict

Maintain positive relationships with many personality types

Remain cool under pressure, project an aura of calm in stressful situations

Be respectful and highly skilled in all forms of communication

Openly share knowledge with others Be clear and transparent to stakeholders on status of work and any issues Preferred: Client facing experience and public relations skills

Advanced Microsoft Excel Skills

Strong data manipulation and metrics gathering skills

Strong sense of art design when creating charts, graphs, and slides

Polished public speaking/presentation skills

Wide breadth of financial knowledge: Equities, Fixed Income, OTC, Futures, Options, etc. Well-versed in recent regulatory changes, e.g. Dodd Frank, FATCA, FinCEN

Knowledge of legal documentation related to account opening

Familiarity with KYC

Familiarity with compliance regulations Prior Work Experience Required: 2 - 5 years in the financial industry Preferred: Client On-Boarding or Client Services

Sales or Teaching

Trading desk/floor EDUCATION Required: Bachelor’s Degree or experience in financial industry Preferred: Bachelor’s Degree in Finance or related field

MBA or Law degree LANGUAGE:



Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States. Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA"). Business insight Societe Generale is committed to offering an inclusive recruitment experience to all candidates.

If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.

OUR CULTURE: At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes.

Societe

Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/) D&I;: Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver cutting-edge solutions to our clients.

Our Diversity & Inclusion Vision: Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate

Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents

Engage our community and marketplace, and position the organization to meet the needs of all its clients For more information about our D&I; initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-diversity/)

📌 Client Outreach Analyst (Montreal)
🏢 Société Générale
📍 Montreal

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: client outreach analyst (montreal) / montreal

Subscribe to this job alert:

Get the latest job offers by email for: client outreach analyst (montreal) / montreal