Want to join the team? We’re hiring.

Join a diverse team of seasoned professionals, recent graduates, and people who share a passion for furniture. Currently seeking individuals to join our North American team in Sales, Account Management, and Design. All positions offer a collaborative work environment, hybrid work options, growth and opportunity, and free parking (at our Mississauga, Ontario, Canada office).

The Collective welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Think you might be a fit for a position not listed below? We'd love to hear from you! Send us an email to [email protected] and make sure to let us know where you are located.

Job Summary

Your primary role will be to provide support to our Corporate Account Team. Working closely with Account Managers, Client Service and CAD team members, you will be a primary point of contact for our clients, manufacturers, installation partners, and the rest of The Collective team. You will be responsible for providing prompt response to inquiries, and for ensuring our proposed furniture solutions are ordered with a high degree of accuracy.

In this role, you will also be required to coordinate installation, on-site resources, and communicate directly with design professionals and our key contacts to ensure assigned projects are completed and client expectations are met.





Summary of Responsibilities The duties and responsibilities of this position would include, but not necessarily be limited to, the following activities:

- Placing furniture orders with manufacturers
- Preparing Delivery and Installation Paperwork
- Tracking projects from onset through to completion
- Reviewing quotes for accuracy and completeness
- Processing Order Acknowledgements
- Tracking and reporting on status of all orders
- Ensuring projects are audited and financially balanced
- Completion of change orders
- Processing and resolving all deficiency and warranty issues
- Invoicing completed projects
- Providing back-up coverage for vacation and illness
- Other duties as assigned from time to time

Experience/Skills

- 2+ years of progressive experience working in a similar role in the office furniture industry would be beneficial
- Post-secondary diploma or degree in Business Administration would be beneficial
- Experience in developing personal time management and organizational skills
- Required to undertake multiple projects or facets of various projects
- Experience liaising manufacturer partners
- Proficient in MS 365, including Word, Excel and Outlook
- Strong working knowledge of 20/20 is beneficial
- NetSuite/Oracle knowledge would be beneficial

Pay: $50,000.00-$55,000.00 per year

Benefits

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- In office parking
- Paid time off
- RRSP match
- Vision care

Work Location: Hybrid remote in Dartmouth, NS B3B 1C2

📌 Client Services (Dartmouth)
🏢 The Collective
📍 Dartmouth