Drive excellence in customer experience as a Commercial Operations Coordinator with Compugen. Located in Richmond Hill, ON, this hybrid role is ideal for those passionate about managing complex customer needs. Compugen is seeking a skilled Commercial Operations Coordinator to oversee a portfolio of intricate customer accounts.

You will be responsible for managing the quote-to-delivery cycle, ensuring all customer expectations are met or exceeded. This role requires collaboration across internal teams and exceptional communication skills to guarantee a seamless procurement experience for clients. Key Responsibilities:

- Provide accurate quotes using in-depth product knowledge
- Collaborate with Sales Executives to ensure successful order management




- Lead complex deployments while advocating for customer needs
- Manage orders from entry through invoicing
- Prepare and lead product transitions for assigned accounts Requirements:
- University degree or College Diploma in relevant field
- 2-4 years experience in Inside Sales
- Proven ability to manage multiple projects
- Outstanding communication and problem-solving skills
- Familiarity with SLA and KPI standards Utilize your customer service expertise, organizational skills, and technical knowledge to enhance customer satisfaction at Compugen.

📌 Commercial Operations Coordinator at Compugen (Richmond Hill)
🏢 Compugen
📍 Richmond Hill