What you’ll do Run customer marketing campaigns designed to drive expansion and activation across the existing customer base. That means understanding where customers are in their journey, building programs that move them forward, and working closely with CS and sales to make sure the right messages reach the right people. Own our presence on Gartner Peer Insights and G2, building and executing review generation programs that keep our ratings current, credible, and competitive.

Manage our customer reference program from end to end: maintaining a database of referenceable customers, building case studies and testimonials, and working with sales to match the right references to the right opportunities. Build and maintain a tracking system for all customer content and references so anyone on the team can find what they need, quick. If we have a CISO story and the sales team can’t find it, it doesn’t exist.

Plan and execute customer events, including executive Customer Advisory Boards (CABs). That includes logistics, content, speaker coordination,



and making sure the experience is worth a CISO’s time. What You’ll Bring - 3+ years in a customer marketing, customer success marketing, or similar role - Experience running review generation programs on Gartner Peer Insights and/or G2 - Proven ability to build and manage customer reference programs and case study pipelines - Strong project and program management skills: you can track a lot of moving pieces without dropping any - Experience planning and executing customer events, including executive‑level formats - Comfortable working cross‑functionally with CS, sales, and product marketing - Strong writer who can develop compelling customer narratives from raw interview material - Background in B2B tech or cybersecurity - Experience building or owning a customer content or reference tracking system - Familiarity with tools like Salesforce, Asana, or similar for program tracking

📌 Customer Marketing Manager (Vancouver)
🏢 Absolute Software
📍 Vancouver