Drive excellent customer service at the City of Stratford as a Customer Service Clerk. Engage with the public and manage administrative tasks, including tax payment processing and inquiry responses. This on-site position within the Corporate Services, Revenue and Taxation division reports to the Manager.
You will handle customer inquiries through multiple channels, process payments, and maintain official city records. This role demands experience in customer service, administrative functions, and knowledge of municipal taxation policies. Key Responsibilities:
- Greet the public and manage customer service inquiries
- Process payments for tax and receivable accounts
- Maintain official city records for various documents
- Prepare and distribute reports, notices, and correspondence
- Provide administrative support to department managers Requirements:
- Community College Diploma in Office Administration
- Minimum 3-6 months of related experience
- Knowledge of taxation and property assessment legislation
- Proficient in telephone systems and office software
- Ability to assist in maintaining a secure work environment Utilize your customer service skills and administrative expertise to support the City of Stratford's mission.