Title: Customer Service/Inside Sales

Job Type: Fulltime

Department: Sales

Salary: $50,000.00 to $55,000.00

This role provides essential support to our sales function by managing customer communication, processing orders, and coordinating internally to ensure accurate and timely delivery of products. This role plays a key part in maintaining strong customer relationships while supporting operational efficiency across Sales, Production, Shipping, and Finance.

What You’ll Do

Customer & Sales Support

- Serve as a primary point of contact for customer inquiries by phone and email
- Support Sales Representatives with quotes, pricing information, and customer follow-ups
- Maintain professional, responsive communication with customers

Order Processing & Coordination

- Accurately enter and manage customer orders in internal systems
- Confirm product details, pricing, quantities, and delivery timelines
- Communicate order changes, delays, or issues promptly

Internal Collaboration

- Work closely with Production, Shipping, and Quality teams to align customer orders with operational capacity
- Proactively identify and escalate potential issues affecting customer delivery

Sales Administration

- Maintain customer records, pricing lists, and related documentation
- Prepare sales reports, summaries, or forecasts as required
- Support invoicing, AR coordination, or issue resolution as needed

Process Improvement

- Identify opportunities to improve order accuracy, communication, and workflow
- Participate in system updates, CRM maintenance, or process improvements

What We’re Looking For Education & Experience





- Post-secondary education in Business, Sales, or a related field (preferred but not essential) or equivalent experience
- 2+ years of experience in inside sales, sales coordination, or customer service preferred but not essential

Skills & Abilities

- High attention to detail and accuracy
- Ability to manage multiple priorities calmly and professionally
- Work with changing requirements and tight deadlines
- Strong organizational and time-management skills
- Excellent communication and relationship-building skills
- Strong computer skills working with ERP/CRM systems and Microsoft Office
- Ability to work effectively in a rapid-paced, team-based environment
- Accuracy and reliability in order processing
- Build strong internal and external relationships
- Proactive communication and problem-solving

Working Conditions

- Working in a team-based open office
- Face-paced, busy environment

Why Join Us

- Be a key connector between Sales, Operations, and customers
- Contribute directly to customer satisfaction and operational success
- Work in a team-oriented, team-oriented environment
- Opportunity to grow with a company focused on continuous improvement and growth

Northern Farms a division of Domingos Meat Packers Ltd, does not use AI at any stage in its recruitment and selection process. Pay: $50,000.00-$55,000.00 per year

Benefits

- Dental care
- Employee assistance program
- Life insurance

Ability to commute/relocate:
- Arthur, ON: reliably commute or plan to relocate before starting work (preferred)

Work Location: In person

📌 Customer Service/Inside Sales (Arthur)
🏢 Domingos Meats
📍 Arthur