Become a key player in Markham's community as a Customer Service Representative. This part-time role focuses on professional inquiry support and effective service delivery in an in-office setting. Markham is seeking a dedicated Customer Service Representative for its Contact Centre.

This position is ideal for those with a minimum of 2 years in customer service, eager to assist a diverse community through phone and in-person interactions. You'll leverage your problem-solving skills and CRM knowledge to enhance customer satisfaction continuously. Key Responsibilities:

- Provide prompt service through various communication channels
- Resolve customer inquiries and issues effectively
- Uphold high standards for service excellence consistently




- Process financial transactions accurately
- Participate in ongoing training and professional development Requirements:
- Minimum high school diploma plus customer service courses
- 2 years of customer service experience preferred
- Knowledge of Contact Centre procedures and software
- Strong communication skills with a results-oriented mindset
- Ability to multitask and manage stressful situations Enhance your career by delivering exceptional service and support to the City of Markham's residents.

📌 Customer Service Representative in Markham
🏢 City-of-Markha
📍 Markham