03 Aug
|
Jobgether
|
Canada
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About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
About Jobgether
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
One of our companies is currently looking for a Customer Success Manager in Canada.
This is a high-impact role where you'll drive long-term customer relationships, align product value with client goals, and lead strategic initiatives to increase retention and revenue growth. You'll serve as a trusted advisor to a portfolio of enterprise and mid-market clients, helping them maximize the impact of the company's solutions. Working cross-functionally with Sales, Product, and Support teams,
you'll advocate for the customer while identifying upsell opportunities and ensuring smooth renewals.
If you're passionate about delivering real value, influencing at the C-level, and making customer success a revenue engine, this chance is for you.
Accountabilities
- Serve as the primary point of contact for assigned customer accounts, ensuring satisfaction and engagement
- Develop strategic success plans aligned with customer goals and monitor key performance indicators
- Identify and act on upsell and cross-sell opportunities to support account growth
- Conduct regular business reviews and value discussions with executive stakeholders
- Own the renewal process from planning to negotiation and execution
- Act as the voice of the customer internally to drive product and service enhancements
- Collaborate with Sales and Product teams to ensure alignment on custome
📌 Customer Success Manager - (Canada)
🏢 Jobgether
📍 Canada