Join DSI’s dynamic team as a Customer Support Specialist for AT&T; and provide exceptional service in high-traffic retail settings. Drive resolution of customer inquiries while engaging with retail partners directly. As a Customer Support Specialist, your primary focus will be to deliver frontline support for AT&T; customers in strategic retail locations.

Utilize your communication and technical skills to manage account, billing, and service-related issues efficiently. The role demands a professional demeanor under pressure, ensuring a positive experience for both customers and partners. Key Responsibilities:

- Engage with customers in national retail settings
- Troubleshoot billing, device, and service inquiries




- Support retail partners with comprehensive product knowledge
- Address escalated issues in collaboration with store leaders
- Maintain records and document interactions accurately Requirements:
- Proven customer service and communication expertise
- Ability to remain professional in high-stress situations
- Experience multitasking in fast-paced environments
- Strong attention to detail and problem-solving skills
- Willing to work flexible schedule including evenings and weekends Apply your skills to enhance customer support for AT&T; through DSI.

📌 Customer Support Specialist at DSI (Canada)
🏢 DSI Systems
📍 Canada