Drive high-impact enterprise client success as the Director at Dialogue. Inspire your team while advocating for complex solutions tailored to client requirements in a collaborative, hybrid setting. Reporting to the VP of Customer Success, this role requires a seasoned expert in customer relationship management.

You will lead a high-performing team to secure long-term client satisfaction and growth. Your experience in strategic development will foster a culture of excellence across account management. Key Responsibilities:

- Lead and develop senior account management teams
- Nurture relationships with C-suite and executive leaders
- Design strategies to enhance client retention and engagement
- Represent Dialogue at industry events to influence market trends
- Simplify client communications and align team efforts Requirements:
- 5+ years in strategic account management
- Robust background in C-suite relationship management
- Bilingual communication skills in French and English
- Proven success in exceeding growth objectives
- Experience with employee wellness and HR industry dynamics Shape the future of health solutions with your leadership at Dialogue.

📌 Director, Customer Success with Dialogue (Montreal)
🏢 Dialogue Technologies
📍 Montreal