Join Kii Health as the Director of Operations & Service Design in Mississauga, ON, and lead operational strategies for healthcare services. This hybrid role emphasizes innovation in service delivery models and process optimization. You will take the lead in overseeing healthcare service programs such as Absence Management and Occupational Health, ensuring compliance and client satisfaction.

Your efforts will focus on enhancing reporting capabilities and reducing service bottlenecks while implementing scalable workflows. Collaboration with various teams will be essential to achieving operational improvements and promoting data-driven decision-making processes. Key Responsibilities:

- Manage timely and effective service delivery across all programs
- Establish performance metrics and operational accountability




- Identify and implement process improvements and automation
- Enhance financial performance through strategic partnerships
- Collaborate effectively with both clinical and operational teams Requirements:
- 7+ years of experience in healthcare operations leadership
- Robust skills in data analysis and performance management
- Demonstrated capability in managing complex operational functions
- Familiarity with case management systems and reporting tools
- Excellent communication and strategic planning skills Lead transformative initiatives in healthcare service design and operational excellence at Kii Health.

📌 Director of Operations & Service Design (Mississauga)
🏢 Kii Health
📍 Mississauga