About Us

HD Bio Packaging is one of Canada's leading food packaging suppliers, serving restaurants, cafés, bakeries, supermarkets and chain businesses across Canada and the United States. Our business is growing rapidly through brand-driven marketing, Shopify, Amazon, AI-powered content and custom printing.

At HD Bio Packaging, you'll drive traffic and growth across Shopify, Amazon, and other Ecommerce platforms. If you're passionate about learning, taking ownership, solving problems and trying new ideas, we'd love to hear from you. We're looking for someone who enjoys Ecommerce, digital marketing and technology, and wants to grow together with our team.

What You'll Do

Key Responsibilities

- Manage daily operations of the Shopify storefront and Amazon seller accounts
- Create and optimize product listings, detail pages, and product information
- Monitor inventory levels; compile and analyse sales data for regular reporting
- Handle post-sale order follow-ups and customer service inquiries
- Plan and execute platform promotions aligned with sales cycles
- Support email marketing content creation and online campaign execution
- Collaborate with the social media team by providing e-commerce performance insights
- Assist with content creation across Instagram, LinkedIn, Facebook, TikTok, and Xiaohongshu to grow brand visibility and attract new customers

Driving Growth

- Use brand content and campaigns to drive traffic to Shopify and Amazon.




- Coordinate with the Sales team to align marketing content with sales priorities and promotions
- Recommend new ideas that drive measurable business results across e-commerce and sales channels

Who We're Looking For
- Solid written and verbal communication skills in English
- Prior experience with Amazon or Shopify platform operations preferred
- Background in other e-commerce platform is an asset
- Detail-oriented, accountable, and self-motivated
- Eager to learn AI tools and adapt to evolving digital trends
- Collaborative team player who thrives in a multi-task environment

Requirements
- 2+ years Shopify or Amazon or other Ecommerce platform experience
- Some hands-on experience with paid advertising (Meta Ads, Google Analytics, etc.) is an asset
- Familiar with platform algorithms and content formats on TikTok, Instagram, and Facebook
- Strong English communication skills

Nice to Have
- Klaviyo/ Canva /CapCut
- ChatGPT/Claude or other AI tools
- SEO/GEO knowledge
- Experience with brand guidelines, storytelling or PR content

Work Location Richmond, BC

Full time

In-person

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $55,000.00-$80,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- Paid time off

Application question(s):
- Do you have at least 2 years of experience operating Shopify, Amazon, or other e-commerce platforms?

Work Location: In person

📌 Ecommerce & Marketing Specialist (Richmond)
🏢 HD BIO PACKAGING
📍 Richmond