Come and be a part of the City of Edmonton's Employee Service Centre’s (ESC) agile team! As a Payroll Representative, you'll be responsible for efficient payroll functions that support over 14,000 City employees throughout 8 different departments.
Working with a team of professionals, you will provide efficient solutions and services to the entire organization in a manner that focuses on accuracy, timeliness and exceptional customer service in a fast-paced environment.
What will you do?
- Process bi-weekly payroll and audit end-to-end payroll for union and non-union employees
- Provide interpretation regarding collective agreements, administrative policies and legislative changes
- Provide information and payments in accordance with collective agreements, third party processes and applicable legislation as they relate to time-entry, allowance and premiums, WCB and ROE processing, leave plans and benefit entitlements
- Research, problem solve and respond to individual employee pay and benefit enquiries received in a continuous phone queue system, email or chat
- Human Resources Information System (HRIS) projects and testing, as required
Qualifications:
- Completion of Grade 12
- Minimum 3 years related progressively responsible experience in end-to-end union payroll administration in a large corporate environment
- Completion of Payroll Compliance Practitioner Certificate (PCP) from the National Payroll Institute. (Applicants working towards this certificate may be considered)
Assets:
- Completion of a Benefits or Pension Administration Certificate (CEBS/PPAC) or Human Resources Administration Certificate
- Relevant experience using PeopleSoft and SAP SuccessFactors (or similar HRIS software)
- Experience interpreting and applying Collective Agreements for payroll purposes
- Experience reconciling data in a unionized environment
- Experience with payroll system upgrades
Skills required for success:
- Highly developed customer service skills and proactive problem-solving abilities, in addition to being able to manage multiple priorities with the ability to meet constant deadlines
- Ability to be an active and positive team player
- Effective oral and written communication skills
- Ability to interpret information, determine alternatives, and implement solutions
- Ability to make decisions within established policies and procedures
- Proficiency in Microsoft Office: Word, & Excel and Google: Docs, Sheets & Gmail
- Alignment to our Cultural Commitments and Leadership Competencies ( https://bit.ly/4brRrXm )
- Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
- Hire is dependent on a Criminal Records Check (CRC) security clearance that is satisfactory to the City of Edmonton and is a requirement of this position. There may be a cost associated with this requirement
- Applicants may be tested
Work Environment:
- Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite
- This position is eligible for the EDO program (Earned Day Off)
- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact
[email protected] . Learn more about our benefits https://bit.ly/COEbenefits Up to 2 Permanent Full-Time positions Hours of Work: 40 hours per week, Monday - Friday Salary Range: $29.924 - $37.552 (Hourly); $62,481.310 - $78,408.580 (Annually)
Recruitment Consultant: SL/SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation
📌 Employee Service Centre (ESC) Representative (Edmonton)
🏢 City of Edmonton
📍 Edmonton