The opportunity

The YMCA of Simcoe Muskoka is looking for an individual with a professional, caring and inclusive attitude to fill the role of Employment Specialist – Resource and Information. This position will provide service to customers in their independent job search, and provide in-depth information on the job search process, its tools, and related information, in workshops, information sessions, and one-on-one, either virtually or in person. This includes the ability to support customers on computers, including word processing and troubleshooting.

In this role, you will: Welcome clients to the centre, ensuring they get appropriate services for their needs

Assist clients in the self help area, adhering to self help guidelines

Answer the phone, directing callers to the services they need

Complete appointment call aheads to remind clients of their appointments

Monitor the general email, forwarding or answering emails as required

Maintain the resource area with up-to-date resources

Secure all locked storage at the end of each day, including locking and securing exterior doors

Work with employers regarding job postings; follow up and rebook or cancel as required

Maintain and update job boards, both in the centre and online, sourcing a variety of jobs

Maintain computers and troubleshoot basic issues

Support clients who are working with job coaches with resume development, mock interviews, applying to job opportunities, registering for online training, etc.

Update and prioritize all required paperwork, case notes and documentation in a timely manner, as required

Maintain and create content for online platforms including posting on FB weekly – job postings, community messages, etc., is an asset

Maintain updated knowledge of local, regional and broader labour market information, and how to access in-depth information as required

Deliver job search/employment related workshops and information sessions, if required

Participate on the Job Fair committee with other community service providers, as required

Be able to work independently while maintaining team cohesion

Demonstrate strong support and commitment to the mission and core values of the YMCA of Simcoe/Muskoka and the YMCA in Canada.

Represent Employment Services and the YMCA of Simcoe/Muskoka as per standards outlined in the YMCA personnel policy





Understand the Performance Management model and the Service Quality Standard and its composition, and actively work with the employment team to attain, maintain, and exceed that standard

You bring

Proficient in Outlook, MS Word, Power Point, Excel, the internet and comfortable with new and evolving technologies and social media

Minimum college level diploma in administration, adult education and training or social sciences, or related field preferred, or 2 -3 years’ of relevant work experience

Strong communication skills both verbal and written

Experience working in an environment where service is being provided to the public, including diverse populations, and experience delivering outstanding customer service

Knowledge about the community and its businesses and services, as well as current insights as to what is influencing the local labour market is an asset

Ability to meet deadlines and a keen sense of urgency and attention to detail

Ability to problem solve and manage crisis situations

Ability to maintain confidentiality at all times

Self-motivation and an aptitude to be a strong team player

Class G license and access to a vehicle is an asset

Willingness to be able to work flexible hours based on client needs

Willingness to participate in mandated training to be completed before or shortly after commencement of work including: AODA Training

Health & Safety Awareness Training

Bill 168 (Violence & Harassment in the Workplace) Training

PCI Compliance

Child Safeguarding Orientation

Why work for the Y:

At the YMCA of Simcoe/Muskoka, we believe in creating a welcoming and inclusive setting for all members and staff. As an Employment Specialist – Resource and Information, you will have the opportunity to make a positive impact on the lives of our participants and the community. You will work alongside a supportive team of individuals who are committed to our vision of building vibrant and connected communities where everyone belongs. Perks:

Compensation:



$18.98/ Hour Part-time schedule typically 3 days a week 7.5 hours per day Paid Well- Being Days YMCA Health, Fitness & Aquatics Membership Ongoing professional development opportunities When people find a community where they belong, they shine. At the YMCA of Simcoe/Muskoka, we believe in creating spaces where everyone belongs. In addition to a competitive salary and benefits package, we offer ongoing training and development opportunities to help you grow professionally and personally.

If you're looking for a challenging and rewarding career, working with a diverse team where your own ideas will be heard, then the YMCA of Simcoe Muskoka is the perfect place for you. About us:

The YMCA of Simcoe/Muskoka is a registered charity dedicated to building healthier, stronger communities by promoting physical, mental, and social well-being for all.

We offer a wide range of inclusive and affordable programs and services to individuals and families, regardless of their background or financial situation. Applications will remain open until August 12, 2026.

This role is for an existing vacancy that is available or will be available at the time of fulfillment. We wish to express our appreciation to all applicants for their interest in this position; however, only candidates selected for an interview will be contacted.

The YMCA of Simcoe/Muskoka is committed to fair and accessible employment practices. Our goal is a diverse, inclusive workforce that reflects the communities we serve. Each step of our recruitment process is human-led; we do not use artificial intelligence (AI) or automated screening tools. Individuals needing employment accommodation in the hiring process or job postings in an alternative format may contact the People and Culture department at [email protected].

In keeping with our commitment to child and youth safeguarding, job offers are contingent on the successful completion of a Police Records Check and employment reference checks.

Police Records

Checks are reviewed on an individual basis and the offense(s) - if any - is considered in the decision-making process in relation to the requirement of working with children, therefore not eliminating all candidates with a record from being offered a position.

Police Records

Checks must be renewed every three years.

📌 Employment Specialist – Resource and Information ID #1595 (Huntsville)
🏢 YMCA of Simcoe/Muskoka
📍 Huntsville