We are looking for an EPIC Cadence Build Analyst for a 1 year contract with high possibility of extension.

Position

Overview

We are seeking an experienced Epic Scheduling Modernization Analyst to support Project AMP, an enterprise initiative focused on transforming appointment scheduling through standardized workflows and enhanced utilization of Epic and MyChart. This initiative is designed to improve equitable access to care, streamline scheduling operations, and deliver a consistent experience for patients, providers, and administrative staff.

The successful candidate will collaborate with clinical, operational, technical, and project teams to implement, optimize, configure, test, and stabilize Epic Scheduling solutions while supporting future-state ambulatory and scheduling workflows.

Key Responsibilities

Configure and maintain Epic scheduling functionality, including appointment types, provider templates, scheduling rules, referrals, waitlists, and decision trees.

Design, build, and optimize scheduling workflows that align with organizational modernization objectives and operational best practices.

Analyze current scheduling processes and recommend workflow improvements to increase efficiency and improve patient access.

Support application configuration, testing, integrated testing, defect resolution, implementation, and post-go-live stabilization.

Collaborate with clinical, operational, and technical stakeholders to gather business requirements and translate them into Epic system solutions.

Troubleshoot application issues and provide timely resolution and ongoing production support.

Develop and maintain system documentation, build specifications, workflow diagrams, and testing scripts.

Participate in change management activities, knowledge transfer,



and end-user support.

Ensure solutions align with Epic standards, organizational policies, and project timelines.

Epic Cadence Focus Areas

Appointment Scheduling

Provider Schedule and Template Management

Referral Management

Waitlist Management

Scheduling Rules and Decision Trees

Enterprise Scheduling Workflow Optimization

Ambulatory Scheduling Configuration

Required Qualifications

Epic Cadence certification or certification in the applicable Epic module, or the ability to obtain certification as required.

Proven experience performing Epic analyst responsibilities, including application configuration, build, testing, implementation, and production support.

Experience supporting healthcare organizations and clinical or ambulatory workflows.

Robust understanding of Epic scheduling concepts, provider templates, referrals, and appointment management.

Experience with system configuration, workflow analysis, testing, troubleshooting, documentation, and end-user support.

Excellent analytical, problem-solving, communication, and stakeholder management skills.

Ability to work effectively within cross-functional teams in a fast-paced project workplace.

Preferred Qualifications

Experience with Epic Scheduling Modernization or enterprise scheduling initiatives.

Experience supporting Epic MyChart scheduling functionality.

Knowledge of ambulatory workflow optimization and patient access strategies.

Experience participating in large-scale Epic implementation or optimization projects.

Familiarity with integrated testing, go-live support, and post-implementation stabilization activities.

Note: We use AI tools to: obtain basic information, detect plagiarism, false employment history or references, categorize your skills, and do an initial match with job posting.

📌 Epic Cadence Build Analyst (Ottawa)
🏢 Infotek Consulting
📍 Ottawa