About BCASW The BC Association of Social Workers (BCASW) is a provincial professional association that supports, connects and advocates for social workers across British Columbia. BCASW is an association, not the regulatory college. Our work is grounded in member service, professional identity, advocacy, community connection and social work values.

The Opportunity

BCASW is seeking a highly organized, warm and proactive Executive Assistant & Member Experience Coordinator to help create a responsive, welcoming and well-organized experience for members while supporting the Executive Director and Association operations. This is a varied role for someone who enjoys people, systems, details and meaningful work in a small-team environment.

What You Will Do

Member experience

· Responsible for member experience

· Support recruitment, onboarding, renewals, retention and member-benefit inquiries.

· Help improve the member journey across career stages and practice areas.

Executive and office support

· Provide direct administrative support to the Executive Director.

· Coordinate scheduling, meetings, travel, correspondence and documents.

· Provide office coverage, records, vendors, supplies and basic financial administration.

Board and volunteer support

· Coordinate logistics for Board, Executive, committee, branch and Community of Practice meetings as directed.

· Prepare meeting materials and support action tracking, minutes and governance files.

Communications and systems

· Assist with newsletters, social media, job postings, website updates and member-facing materials.

· Maintain CRM/database records and generate reports as needed.

· Support online forms, surveys, payment systems and virtual meeting tools.

Events, CPD and growth

· Support Social Work Week, webinars, CPD, conferences and member engagement events.

· Support projects related to membership growth, partnerships, advertising and revenue diversification.

Team and values

· Work respectfully with members, volunteers, Board members, contractors and partners.





· Support confidentiality, equity, anti-racism, reconciliation and social work values.

What You Bring

Education and experience

· Social Work degree is preferred.

· Related education in social work, public administration, nonprofit management, business administration, communications, office administration, human services or equivalent experience will be considered.

· Three to five years of relevant experience.

· Experience with member service, senior leadership, Boards, committees, volunteers or governance processes is an asset.

Skills and systems

· Excellent telephone, written and interpersonal communication skills.

· Strong organization, judgment, confidentiality and attention to detail.

· Comfort with CRM/database systems, websites, email platforms, Zoom/Teams and Microsoft Office.

· Commitment to equity, inclusion, anti-racism, reconciliation and social work values.

What We Offer

· A meaningful role supporting social workers across BC.

· A varied position contributing to member experience, operations and organizational growth.

· Direct connection to the Executive Director and provincial association priorities.

· Starting salary range of $39-$45/hour.

· Generous vacation provisions.

· Perks and/or statutory entitlements in accordance with BCASW policy.

How to Apply

Please submit a resume and cover letter outlining your interest and relevant experience to [email protected]. Use the subject line: Executive Assistant & Member Experience Coordinator Application. Application deadline: August 19, 2026. Only candidates selected for an interview will be contacted.

Equity, Reconciliation and Professional Values

BCASW is committed to social justice, equity, inclusion, anti-racism, reconciliation and respect for the diverse communities served by social workers across British Columbia. We encourage applications from candidates with diverse identities, backgrounds and lived experiences.

Pay: $39.00-$45.00 per hour

Benefits

- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care

Work Location: In person

📌 Executive Assistant & Member Experience Coordinator (Vancouver)
🏢 BC Association of Social Workers
📍 Vancouver