Field Service Representative (Priority Requirements Emphasized)

Widescope is seeking a Field Service Representative to support the United States Air Force in advancing cloud-based command and control (CBC2) capabilities aligned with the Joint All Domain Command and Control (JADC2) vision.

This role supports mission-critical systems requiring secure access, strict compliance, and hands-on infrastructure expertise across enterprise environments.

Location: Winnipeg, Manitoba, Canada

Job & Location Type: Full Time / In office

Salary: $110,000 to $160,000 USD per year

Relocation Assistance is provided

Critical / Non-Negotiable Requirements (Candidates without this certification will not be considered)

- Active DoD 8570 IAT Level II Certification (Required for system access and permissions)
- Active Secret Clearance (Required for role eligibility and system access. Candidates must already hold or be eligible and able to obtain immediately)
- AWS experience
- Kubernetes / containerization exposure
- Microservices architecture familiarity

Core Responsibilities

- Perform day-to-day operational support, maintenance, and upgrades for enterprise systems, servers, and workstations
- Manage and administer Windows Server environments (physical and virtual)
- Configure and maintain Active Directory, including:
- Group Policy Objects (GPOs)
- DNS, DHCP, and domain services
- Manage user permissions, access controls, and storage systems (e.g., NTFS, network shares)
- Monitor system performance, troubleshoot issues, and ensure uptime and reliability
- Execute system backups, recovery processes,



and data integrity controls
- Support system modernization and infrastructure improvements
- Maintain compliance with IT policies, security standards, and configuration management practices

Required Technical Experience (Heavily Evaluated)

- Strong, hands-on experience with:
- Windows Server administration
- Active Directory environments
- Permissions and storage management (NTFS, file shares, etc.)
- Experience troubleshooting enterprise infrastructure in secure environments
- Ability to clearly articulate step-by-step technical approaches (“walk me through how you would…”)

Preferred / Supporting Experience

- Experience with Azure cloud environments and infrastructure-as-code (e.g., Terraform)
- Familiarity with scripting (PowerShell, Bash)
- Experience with ticketing systems (ServiceNow, Remedy, etc.)

Additional Considerations

- Prior military or government experience is a plus but not required
- Candidates must demonstrate ability to operate in structured, security-sensitive environments
- Older infrastructure experience is acceptable if the candidate can clearly demonstrate current applicability and depth of knowledge

This role prioritizes security compliance (SEC and clearance) and hands-on Windows/Active Directory infrastructure expertise above all else. Candidates should be prepared for scenario-based technical interviews to validate real-world capabilities..

Pay: $155,178.00-$225,714.00 per year

Benefits

- Extended health care
- Paid time off
- Relocation assistance

Work Location: In person

📌 Field Service Representative (Winnipeg)
🏢 Widescope Consulting and Contracting Services
📍 Winnipeg