We are seeking energetic and friendly Front Desk Staff to create a welcoming atmosphere for visitors and guests. In this role, you will serve as the first point of contact, ensuring smooth check-in processes, providing excellent customer service, and assisting with various guest needs. Your enthusiasm and professionalism will help foster a positive environment that encourages engagement and satisfaction.
This paid position offers an exciting chance to develop your hospitality skills while making a meaningful impact on every visitor’s experience.
Duties
- Greet guests and visitors warmly, ensuring they feel welcomed and valued from the moment they arrive
- Manage check-in and check-out procedures efficiently, including verifying reservations and handling guest inquiries
- Answer phone calls promptly, directing inquiries to the appropriate departments or staff members
- Provide information about programs, activities, or services offered, utilizing public speaking skills to communicate clearly and confidently
- Handle cash transactions accurately for admissions, food sales, or merchandise purchases
- Assist with food service operations when needed, maintaining cleanliness and adhering to safety standards
- Support guest services by addressing concerns or questions professionally and courteously
Requirements
- Prior experience working with children is highly desirable to connect effectively with young visitors and their families
- Strong public speaking skills to confidently communicate with guests and lead small groups or activities when necessary
- Excellent customer service skills with a friendly, approachable demeanor
- Experience in guest services or hospitality environments is preferred to ensure seamless interactions
- Ability to handle cash accurately and responsibly in a fast-paced setting
- Food service experience is a plus for supporting snack bars or meal areas
- Demonstrated enthusiasm for hospitality, teamwork, and creating positive guest experiences
Join us in delivering exceptional service that leaves lasting impressions! This role is perfect for motivated individuals eager to develop their hospitality expertise while contributing to a vibrant community environment. Pay: $18.25-$19.00 per hour
Benefits
- On-site parking
Work Location: In person
📌 Front desks staff (Kamloops)
🏢 Eden Bento Cafe
📍 Kamloops
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