Elite Performance Center is a 24/7 training facility built for people who take their health, fitness, and performance seriously.

Located in central Burlington with easy highway access from Guelph Line and Walkers Line, EPC has become a go-to destination for strength training, HYROX preparation, athletic performance, and everyday fitness. Our facility combines a high-level training environment with a strong sense of community, creating a space where members feel motivated, supported, and challenged every time they walk through the doors.

In addition to our gym and growing HYROX program, EPC proudly works alongside our in-house sister clinic, Progressive Sports Medicine. Their team of chiropractors, physiotherapists, athletic therapists, and registered massage therapists helps support our members through injury rehabilitation, recovery, and performance care. As a team, we work closely together to help our community train hard, recover properly, and perform at their best.

The Chance

Elite Performance Center is looking for a motivated, energetic, and outgoing Front Desk Associate to join our team.

As one of the first faces members see when entering the facility, this role plays a huge part in the EPC experience. We’re looking for someone who can bring positive energy to the space, build relationships with members, and contribute to the welcoming and hard-working culture EPC is known for.

You’ll work directly with the Office Managers and Owners to support daily operations, member services, and the overall atmosphere of the gym.

Responsibilities

Responsibilities include, but are not limited to:

- Welcoming members and creating a positive first impression




- Giving gym tours and assisting with membership sign-ups
- Supporting member needs and answering questions
- Processing cash, debit, and credit transactions
- Managing client information and data entry
- Maintaining organization of front desk and office areas
- General tidying and upkeep of gym spaces
- Answering phone calls and responding to inquiries
- Assisting with membership sales and retention
- Supporting social media and community engagement initiatives
- Referring members to Progressive Sports Medicine when appropriate

What We’re Looking For The ideal candidate is:

- Friendly, confident, and professional
- Passionate about fitness, health, and community
- Self-motivated and able to work independently
- Organized with strong attention to detail
- Comfortable communicating with a wide range of people
- Familiar with social media platforms and online communication
- Experienced in customer service, administration, or sales (preferred)

Experience with MindBody software is considered an asset, but not required.

Hours

- Approximately 10–15 hours per week
- Evening weekday availability required (2:30 PM – 8:00 PM)
- Weekend availability required:
- Saturdays: 9:00 AM – 1:00 PM and/or 1:00 PM – 5:00 PM
- Sundays: 9:00 AM – 1:00 PM and/or 1:00 PM – 5:00 PM

Training Start Date-week of Monday, August 17th Regularly scheduled hours start date- Week of August 31st

Interested?

If you think you’d be a great fit for the EPC team, we’d love to hear from you.

Contact:

Laura – Office Manager

(905) 335-3722

Pay: From $19.00 per hour

Benefits

- Casual dress
- On-site gym
- On-site parking
- Store discount
- Wellness program

Work Location: In person

📌 Front Desk Team Associate (Burlington)
🏢 EPC Burlington
📍 Burlington