Job Title: Furniture Sales Associate​

Job Summary​

We are seeking a dynamic and design-oriented Sales Associate to join our showroom team. The ideal candidate will be more than a salesperson—they will act as a consultant, helping clients transform their living spaces. You will be responsible for guiding customers through our collections, providing expert advice on materials and layouts, and leveraging digital tools to provide a seamless shopping experience. ​Key Responsibilities​Customer Engagement: Greet and engage showroom visitors, using a consultative approach to identify their lifestyle needs and design preferences. ​Product Expertise: Maintain a deep understanding of our inventory, including furniture construction, fabric types, and "sculptural" or "minimalist" design principles.​Design Assistance: Assist clients with spatial planning, color coordination, and fabric selection to create cohesive interior looks.

​Sales Management:

Guide customers through the full sales cycle—from initial inquiry to closing—and maintain the database for follow-ups and lead generation.

​Digital Integration: Use in-store tablets or design software to showcase 3D floor plans or custom order configurations. ​

Showroom Maintenance

Ensure the sales floor is impeccably curated, assisting with furniture placement and updating tags during promotional events or floor clearances.

​Post-Sale Support:

Coordinate with the logistics team to ensure accurate delivery scheduling and address any post-purchase inquiries.

​Required Skills & Qualifications​Experience

: 1–3 years in retail sales, preferably in furniture, home décor,



or high-end luxury goods. ​

Design Flair

A strong interest in interior design trends, such as Mid-Century Up-to-date or Contemporary Minimalism.

​Communication:

Exceptional verbal communication skills and the ability to build rapport quickly with a diverse clientele.​Tech-Savvy: Proficiency with Point of Sale (POS) systems,and basic digital design software.​

Physical Ability

Ability to stand for extended periods and assist with moving lightweight floor samples or accessories.​

Education

High School Diploma required; a degree or certificate in Interior Design or Marketing is a plus.​Key Performance Indicators (KPIs)​To ensure success in the role, performance will be measured against the following metrics:​

Conversion Rate: Percentage of showroom visitors who make a purchase.

​Average Transaction Value (ATV): Success in upselling and cross-selling complementary pieces (e.g., rugs, lamps, or protection plans).​

Customer Satisfaction Score (CSAT): Feedback collected from post-purchase surveys.

​Lead ​working Conditions​Schedule: Includes weekends and occasional holidays to align with peak retail traffic. ​

Environment: A fast-paced, high-energy showroom environment.​

Growth: Opportunities for advancement into Store Management or Visual Merchandising roles.​Is this description for a new showroom opening, or are you looking to update the requirements for an existing team?

Job Types: Full-time, Part-time

Pay: $16.00-$19.00 per hour

Benefits

- On-site parking
- Store discount

Experience:
- Furniture sales: 1 year (required)

Work Location: In person

📌 Furniture Retail Sales Associate (Calgary)
🏢 couch 9
📍 Calgary