Logistics Solutions ManagerJD.COM is hiring a mid-level Logistics Solutions Manager. This is a full-time role in CA. posted today.

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Keywords to IncludeMake sure these keywords appear in your resume to improve ATS scoringExcelORProcurementSupply ChainLogisticsJDWhoAtSign up free to auto-tailor your resume with all these keywords and get a higher ATS score## Job descriptionWho We AreAt JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.Our Global ReachJINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space.

Our Global Smart Supply Chain

Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com’s international logistics footprint.Learn more about who we are and what we do: What We OfferJoining JD Logistics means helping shape the future of global supply chain and logistics. You’ll work with smart warehousing, autonomous delivery,



and innovative technology that keeps goods moving worldwide.

With a competitive salary, great locations, and a supportive, people-first culture, you’ll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.### About The TeamYou’ll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.[Solutions ManagerLocation: Toronto, CanadaPay Range: CAD $90,000-$170,000 per year + Annual BonusEmployment Type: Full-Time### What You'll Do* Requirement Analysis and Solution Design: Conduct in-depth research on customer needs and industry trends, analyze business pain points, and design customized solutions based on the company's products and service capabilities. Deliver solution documentation to ensure alignment with customer requirements and business objectives, laying a solid foundation for project implementation.

Project Advancement and Resource Coordination: Collaborate with internal and external teams such as sales, product development, and delivery to integrate resources, develop project plans, and control project progress and quality. Resolve issues during implementation to ensure smooth solution deployment, achieving customer value and business goals.

Continuously monitor market dynamics,



customer feedback, and competitor activities. Analyze data to optimize existing solutions; Customer Relationship and Value Mining: Maintain strong customer relationships, deeply understand customer operations, and identify potential needs. leverage successful case studies to drive customer renewals and upsells, deepen partnerships, and expand the company's business influence.

Capability Building and Knowledge Sharing: Summarize project experiences, extract reusable solutions, methodologies, and best practices. Conduct internal training and knowledge sharing to empower the team, improve overall solution design and implementation capabilities, and support business growth.About You Experience: 3-5 years in solution design, with 1-2 years directly related to overseas warehouse planning and execution.

Strong analytical skills and proficiency in Excel; ability to extract, manipulate, and visualize data.

Experience building dashboards or reporting tools to support business decisions.

Understanding of transportation concepts including pricing, carrier selection, service levels, and operational challenges.

Ability to collaborate across multiple teams (sales, procurement, product, operations).

- Strong communication skills in English and Chinese (Mandarin)At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal chance employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

📌 Head of Logistics and Warehouse Management (Toronto)
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📍 Toronto