Eiffel Immigration Solutions is seeking a highly organized and customer-focused Immigration Office Manager to oversee the daily administrative operations of our office. The ideal candidate will be responsible for client communication, office administration, appointment scheduling, lead follow-ups, and maintaining organized client files while supporting our immigration team.
Key Responsibilities
- Answer incoming calls, emails, and client inquiries professionally.
- Follow up with prospective and existing clients regarding consultations, retainers, and pending documents.
- Schedule and manage appointments for Immigration Consultants and Lawyers.
- Maintain and update client records and CRM.
- Create, organize, and maintain physical and electronic client files.
- Prepare administrative forms and documentation.
- Track application deadlines and follow up on outstanding documents.
- Perform general office administration and ensure smooth daily operations.
- Coordinate with consultants and staff to ensure efficient workflow.
- Maintain confidentiality and provide excellent customer service.
Qualifications
- Minimum 2 years of administrative or office management experience.
- Experience in an immigration or legal office is an asset.
- Strong communication and customer service skills.
- Excellent organizational and multitasking abilities.
- Proficient in Microsoft Office and Google Workspace.
- Ability to work independently in a fast-paced environment.
Why Join Us?
- Competitive salary
- Growth opportunities opportunities
- Supportive team environment
- Professional development and training
If you are organized, detail-oriented, and enjoy helping clients in a professional environment, we encourage you to apply. Pay: $17.60-$27.88 per hour