03 Aug
|
Brandt Group of Companies
|
Canada
03 Aug
Brandt Group of Companies
Canada
Brandt Corporate Services Ltd. is seeking an IT Project Manager to join the team. This position is responsible for leading the planning, coordination, and delivery of IT projects supporting sports, entertainment, venues, hospitality, ticketing, food and beverage, and event operations. The IT Project Manager acts as the central coordination point across business stakeholders, IT teams, vendors, and operational partners to ensure projects are structured, executable, and aligned to business priorities.
This role supports the delivery of technology initiatives that improve operational efficiency, guest experience, reporting, scheduling, point-of-sale, ticketing, and event management capabilities.
DUTIES & RESPONSIBILITIES Project Delivery
Lead end-to-end delivery of IT projects supporting sports, entertainment, venue, hospitality, ticketing, food and beverage, and event operations
Develop and manage project plans, milestones, deliverables, dependencies, and decision tracking
Coordinate discovery, planning, configuration, testing, deployment, training, and operational readiness activities
Maintain project cadence, documentation, and accountability across workstreams Requirements & Implementation
Coordinate requirements gathering across business, IT, vendor, and operational teams
Document business requirements, process impacts, integration needs, reporting requirements, and operational constraints
Manage open questions, configuration needs, dependencies, and process gaps through resolution
Ensure system deployments support business continuity, customer experience, and event readiness Stakeholder & Vendor Coordination
Facilitate working sessions, project meetings, decision forums, and executive updates
Align venue operations, event management, ticketing, hospitality, finance, IT, and vendor partners on priorities and timelines
Communicate progress, risks, issues,
and decisions clearly to sponsors, stakeholders, and workstream leads
Support teams in resolving cross-functional dependencies, blockers, and ownership gaps Governance, Reporting & Risk
Maintain project governance, reporting cadence, project controls, and delivery documentation
Track risks, issues, assumptions, dependencies, decisions, and action items
Escalate material issues with clear impacts, recommendations, and decision requirements
Drive mitigation actions with accountable owners, target dates, and follow-through
Perform other duties as assigned QUALIFICATIONS/REQUIREMENTS
5–10+ years of project management experience
Experience delivering complex, multi-functional projects across business and technology teams
Experience managing technology projects in sports, entertainment, venues, hospitality, ticketing, food and beverage, or event management environments is an asset
Experience with venue, hospitality, food and beverage, ticketing, or event management systems is an asset, including R365, EventPro, Ticketmaster, Fishbowl, Toast, 7Shifts, and OpenTable
Strong understanding of business operations, IT environments, vendor coordination, integrations, reporting, and cross-functional delivery
Demonstrated ability to build and manage project plans, workstream plans, RAID logs, decision logs, and executive reporting
Strong stakeholder management, facilitation, and communication skills
Ability to drive accountability, manage ambiguity, and maintain momentum across multiple teams
Strong problem identification and problem resolution skills
Detail-oriented with a robust focus on quality, structure, and follow-through
Ability to independently manage multiple activities and organize work to meet deadlines
Flexibility to adjust to shifting priorities and deadlines
Familiarity with Microsoft Project, Planner, Excel, Teams, and related project delivery tools is an asset
📌 IT Project Manager – Sports, Entertainment & Events (Canada)
🏢 Brandt Group of Companies
📍 Canada