Requirements

Must have:

- We require a degree or diploma in Information Technology, Computer Science, or a related field.

- We look for at least 3 years of progressive IT experience, including administration of Microsoft 365 environments.
- We expect a solid understanding of cybersecurity principles and practical experience with the Microsoft security stack.
- We value experience administering a CRM, field service, or operations platform such as Jobber, Ontraccr, ServiceTitan, HubSpot, or Salesforce.
- We need strong troubleshooting and problem-solving abilities, along with clear communication and a customer-focused approach.
- We require the ability to manage competing priorities independently in a fast-paced, multi-division setting.
- Nice-to-have qualifications include experience with the Microsoft Power Platform, implementing AI tools in a business environment, and relevant certifications such as Microsoft 365 Certified: Administrator Expert, SC-900, SC-300, AZ-900, CompTIA Security+, or ITIL Foundation.
- We require candidates to be comfortable working in person in our office environment.
- We require candidates to be legally authorized to work in Canada.

Responsibilities:

- We administer our Microsoft 365 environment, including Exchange Online, SharePoint, Teams, and OneDrive.
- We manage user accounts, access rights, licensing, security groups, and onboarding and offboarding activities.
- We oversee software licensing, renewals, backups, and disaster recovery processes.
- We monitor system performance and recommend infrastructure enhancements.
- We maintain cybersecurity policies and best practices, including Microsoft Defender, MFA, Conditional Access, and endpoint protection.
- We review security alerts, investigate threats, and coordinate remediation efforts.




- We support security awareness training and business continuity planning across the organization.
- We administer and maintain Jobber and Ontraccr, including user setup, workflows, automations, dashboards, and reporting.
- We manage integrations between Jobber, Ontraccr, Microsoft 365, and other business systems.
- We support user training and adoption while identifying process improvement opportunities through platform enhancements.
- We provide day-to-day technical support and troubleshoot hardware, software, networking, and application issues, escalating to vendors when needed.
- We procure, configure, and deploy laptops, mobile devices, and peripherals, while maintaining hardware inventory and managing warranties and supplier relationships.
- We create documentation, knowledge articles, and user guides.
- We identify opportunities to apply AI and automation to improve operations and implement approved solutions.
- We build automated workflows using Microsoft Power Automate and related technologies.
- We assist with technology budgeting, planning, and evaluation of emerging tools.

Company:

We are Homesol Building Solutions Inc., a growing group of companies serving clients across Atlantic Canada and beyond. Technology is central to how we support our teams and deliver for our clients across field and office operations. This is a hands-on, high-impact in-office role where you will own our IT environment, support multiple divisions, and help shape how we adopt new tools and automation, including AI.

We offer a full-time, permanent position with a salary range of $70,000 to $85,000 per year, along with benefits including casual dress, dental care, an employee assistance program, extended health care, life insurance, on-site parking, paid time off, and RRSP matching. We are an equal prospect employer committed to fair and equitable hiring practices and accommodation support during the recruitment process.

📌 IT Systems & Business Technology Specialist (Moncton)
🏢 Homesol Building Solutions
📍 Moncton