Position: Business Analyst - Junior

Requisition Number: RQ00218

Client: Metrolinx

Start Date: August 17th, 2026

End Date: February 16th, 2027

Location: Toronto

Work Schedule: Hybrid

Work Model: Travel required to specific locations in the GTHA

MANDATORY SKILLS

- 3 to 5 years of hands-on network experience
- Excellent communication skills; working with vendor management, technical SME's
- Project management coordination; tracking issues, opening/changing records
- 3 to 5 years of Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc. )
- Experience working with telecommunications providers (Bell and Rogers) and ITFS field technicians

Public Sector Experience: nice to have

Description

Primary role will be to provide operational, administrative, and technical support for a large-scale SD-WAN deployment project, working closely with the Project Manager, telecommunications vendors, and field technicians to ensure successful network implementations across multiple sites.

Key Responsibilities

- Support the SD-WAN Project Manager in coordinating project activities, schedules, and deployment milestones.
- Coordinate site surveys, equipment relocations, and installation activities with telecommunications providers (Bell and Rogers) and ITFS field technicians.




- Contact Bell and Rogers technicians to confirm installation dates and times, coordinate scheduling with ITFS technicians, and provide technician contact information to facilitate successful site installations.
- Maintain and update project documentation, including installation master lists, circuit details, and other project tracking records.
- Develop, maintain, and enhance Power BI dashboards to provide project status reporting and progress tracking.
- Troubleshoot site-specific deployment and connectivity issues, identify root causes, and engage the appropriate internal teams, vendors, or service providers for resolution.
- Act as a liaison between project stakeholders, vendors, and technical teams to facilitate communication and issue resolution.
- Track and manage circuit information, installation schedules, and deployment dependencies to support timely project delivery.
- Provide regular status updates and reporting to project leadership and stakeholders
- Pending availability, support other projects in the Technology Planning team portfolio

Core Competencies

- Excellent communication and organizational skills
- Intermediate to advanced experience with Microsoft suite of products (MS Office, Power BI, etc. )
- Managing stakeholders and managing vendor technicians

📌 Junior Business Analyst (Greater Toronto Area)
🏢 Flexstaf I.T.
📍 Greater Toronto Area