About The Company

SIREG Management a division of The Simple Investor is a leading real estate investment and property management firm based in Ontario, Canada. For over 15 years, we have helped investors grow and manage their portfolios by making real estate investing simple, transparent, and effective. Our integrated approach combines strategic acquisition with professional property management services to deliver consistent, long-term value.

Position Summary

SIREG Management is currently seeking a Leasing Support to join the team.

The Leasing

Support is responsible for providing administrative and customer service support to the leasing team throughout the rental process. Acting as the first point of contact for prospective applicants, this role manages a high volume of phone calls, emails, text messages, and online rental inquiries while coordinating appointments, maintaining accurate records, and ensuring a seamless customer experience. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced environment. Solid communication skills, exceptional customer service, and the ability to multitask are essential for success in this role.

Key Responsibilities

Customer Service & Leasing Support

- Serve as the first point of contact for prospective residents by responding promptly and professionally to rental inquiries via phone, email, text, online platforms, and walk-ins.
- Manage a high volume of calls, voicemails, emails, and rental inquiries while providing accurate information about available properties.
- Schedule appointments for Leasing Representatives, coordinate showing calendars, and send appointment confirmations and reminders.
- Conduct follow-up calls and emails with prospective residents after appointments.
- Deliver exceptional customer service and escalate complex inquiries to the appropriate team members when necessary.

Administrative Support

- Maintain accurate records of prospect interactions, communications, and appointment activity.
- Complete note taking, data entry,



and maintain leasing records within the property management system and CRM.
- Process rental applications and prepare leasing documentation.
- Monitor leasing inboxes, update vacancy reports and prospect databases, and provide general administrative support to the leasing team.

Operational Support & Compliance

- Coordinate with Leasing Representatives and Property Management staff to support efficient scheduling and leasing operations.
- Collaborate with property operations teams to ensure vacant suites are show-ready.
- Support the leasing team in achieving occupancy and leasing goals through effective coordination and administrative support.
- Maintain confidentiality of resident, applicant, and company information.
- Perform all duties in accordance with company policies and applicable legislation.
- Complete other duties as assigned.

Qualifications

- High school diploma required; post-secondary education in Business Administration, Property Management, or a related field is an asset.
- Minimum of 2 years of experience in an administrative, customer service, leasing support, or property management role.
- Experience in residential leasing or property management is an asset.
- Excellent customer service, communication, and interpersonal skills.
- Proven ability to manage a high volume of phone calls, emails, and inquiries in a fast-paced environment.
- Strong organizational, time management, and multitasking abilities with excellent attention to detail.
- Experience with scheduling appointments, data entry, and maintaining accurate records.
- Proficient in Microsoft Office (Outlook, Word, and Excel).
- Ability to work independently while collaborating effectively within a team environment.

Apply Now! Pay: $20.00-$23.00 per hour

Benefits

- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care

Ability to commute/relocate:
- Burlington, ON L7L 5Z8: reliably commute or plan to relocate before starting work (required)

Education:
- Secondary School (required)

Experience:
- Office : 2 years (required)

Work Location: In person

📌 Leasing Support (Burlington)
🏢 The Simple Investor
📍 Burlington