Who you are

- You Put Customers First, Always. You care deeply about delivering meaningful value. Whether you're building internal systems or customer-facing features, you're always thinking about how to make life better for our users

- You Act Like an Owner. You take responsibility for outcomes, step up to challenges, and seek solutions proactively—doing what's best for the business, not just your role

- You Think Big and Move Fast. You're energized by building from 0 to 1. You're not afraid to challenge the status quo, experiment quickly, and learn as you go

- You Constantly Learn and Grow. You're hungry to improve your craft and open to feedback. You bring a growth mindset to everything you do

- You Raise the Bar. You care about doing things well and efficiently. You balance speed with rigor and always look for ways to improve how we work

- You Win as a Team. You're a generous collaborator who values communication, context, and shared wins. You lift others up and help make the team stronger

- 5+ years of experience in marketing operations, revenue operations, or growth operations

- Hands-on, practical experience building, fixing, or owning multi-touch attribution models — not just conceptual familiarity with different attribution approaches
- A track record of building lead or lifecycle scoring models, ideally one you can speak to with real numbers (e.g., pipeline generated, SQLs surfaced)

- Fluency with CAC, CAC payback, cost-per-lead, and cost-per-qualified-opportunity, with an example of directly owning work that moved one of these metrics

- Comfortable navigating a marketing tech stack and building or owning dashboards and reporting yourself, rather than only consuming what a data team builds

- Experience in SaaS environments where self-serve and sales-managed segments coexist
- A systems thinker who also executes — someone who designs the fix and sees it through personally

- Comfortable navigating ambiguity in a fast-paced environment with limited existing documentation





What the job involves

- We're looking for a Marketing & Growth Operations Manager to build on the early foundations of our marketing operations function

- You'll partner with our Head of Growth Marketing, our Growth PM, and the broader RevOps org to enable pipeline generation and revenue growth
- To do this, you will own the evolution of marketing attribution, lead-scoring and nurture processes, and close the gap between our self-serve and sales-managed motions

- Your first project: audit the marketing and self-serve funnels end-to-end to understand what's measured, what's broken, and where the gaps are

- Once that diagnostic picture is clear, you'll move into solutioning — measurement, attribution, and forecasting

- Own and manage marketing attribution, building the systems needed to see where marketing spend is winning, losing, and where to invest next

- Build and ship a product-qualified-lead (PQL) scoring model that hands self-serve users to Sales with a process Sales can act on

- Identify and close root causes of funnel leakage across the self-serve and inbound marketing motions — with before/after evidence, not just a diagnosis

- Move cost/efficiency metrics — CAC, CAC payback, cost-per-lead, cost-per-qualified-opportunity — through real experiments and interventions you run yourself

- Own the on-ramps and off-ramps between the self-serve and sales-managed funnel, in partnership with our Growth PM

- Partner with our BDR team to improve outbound efficiency and automate list management

- Bring order to a marketing tech stack that today spans HubSpot, Salesforce, and Braze — improving orchestration between systems rather than working around the gaps

- Become a trusted source of truth on funnel performance for Growth, Marketing, and Sales Ops

Advantages

- Competitive coverage of medical, dental and vision insurance for employees

- Education & learning stipend for personal growth and development

- Flexible vacation time
- Work from home stipend to help you succeed in a remote environment

📌 Marketing & Growth Operations Manager (Toronto)
🏢 Float
📍 Toronto