About the Position

We are seeking a friendly, organized, and reliable Medical Office Assistant (MOA) to join our busy primary care clinic. The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and provide exceptional service to our patients.

Responsibilities

- Answer and direct incoming telephone calls.
- Triage patient calls and communicate appropriately with the physician.
- Schedule and book patient appointments.
- Manage incoming and outgoing faxes.
- Coordinate and manage patient referrals.
- Perform medical billing and administrative duties.
- Record patient vital signs as required.
- Maintain accurate electronic medical records.
- Provide professional, compassionate customer service to patients in person and over the phone.
- Work collaboratively with the physician and healthcare team to ensure efficient clinic operations.
- Order medical supplies and vaccines

Qualifications

- Medical Office Assistant (MOA) certificate or equivalent experience preferred.
- Experience working in a primary care or family medicine clinic is an asset.
- Robust organizational and multitasking abilities.
- Excellent verbal and written communication skills.




- Experience with electronic medical records (EMR) systems is preferred.
- Knowledge of medical terminology and medical billing.
- Ability to work independently and as part of a team.

Bonus Qualifications

- Injection administration training/certification.
- Experience assisting with clinical procedures.

Schedule

- Monday to Friday
- 8:00 a.m. to 4:30 p.m.
- No evenings or weekends

What We Offer

- Competitive compensation based on experience.
- Paid vacation.
- Paid statutory holidays.
- Monday to Friday schedule with no evenings or weekends, promoting an excellent work-life balance.
- Supportive and collaborative work environment.
- Opportunity to work closely with a primary care physician.
- Ongoing learning and professional development opportunities.

If you are an organized, compassionate professional who enjoys working in a patient-centered environment, we would love to hear from you. We look forward to welcoming a dedicated MOA to our team! Pay: From $21.00 per hour

Licence/Certification

- CPR Certification (preferred)
- Injection Training (preferred)

Work Location: In person

📌 Medical Office Assistant /Clinical Assistant (London)
🏢 Medway Family Health Care
📍 London