Position: Medical Secretary

Job Type: Full-time

Reporting to: Office Manager at Don Mills Family Health Team

Position Overview

Don Mills Family Health Team (FHT) provides primary health care, including health promotion and disease prevention and chronic disease management. The FHT is comprised of an interdisciplinary team of health care professionals who work in a collaborative model of care.

The Medical Secretary plays an key role in the smooth functioning of the FHT and is critical to its success. This position requires excellent administrative support skills and the ability to work in a rapid-paced, changing environment. This position also requires the candidate to work flexible shifts, including occasional evenings and Saturdays.

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Important Note:

For your application to be considered, please complete the application form at the following URL.

https://forms.gle/axi42wCVejv7VRk57

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The Responsibilities include but are not limited to:

- Greet patients and visitors in a professional manner at the front desk
- Assist patients in registration, appointment check-ins, and information update using our Electronic Medical Records (EMR) system.
- Answer calls to schedule appointments and relay messages efficiently




- Ensure a smooth flow of patients through the clinic by monitoring clinicians’ availability, notifying staff of patient arrivals
- Handle administrative tasks such as data entry and processing inquiries and correspondence related to patient care
- Scan, screen, and index documents into the EMR
- Provide basic navigation of services around the facility
- Maintain a clean, organized, and safe reception area

Qualifications:

- Prior experience in a medical office setting is preferred
- Competence in word processing, minute-taking, and telephone message intake
- Proficiency in basic computer applications: Windows operating system, Microsoft Office, webmail
- Excellent organizational skills
- Ability to work independently and collaboratively within a team environment
- Ability to provide friendly, professional customer service in a fast-paced environment
- Mandarin language skills are an asset

Benefits:

- Health Benefits
- Free on-site parking
- Paid vacation
- Paid sick leave
- HOOPP Pension Plan

Shifts:

- Shifts will be during business hours (9AM to 5PM), Monday to Friday, with occasional after-hours evening or Saturday shift.

Expected start date: August 17, 2026 Pay: $18.00 per hour

Work Location: In person

📌 Medical Secretary (Full-time) at Don Mills Family Health Team (Toronto)
🏢 Don Mills Family Health Team
📍 Toronto