Overview

We are seeking a professional and organized Medical Receptionist to join our healthcare team. The ideal candidate will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role requires familiarity with medical and dental office procedures, electronic medical records, and multi-line phone systems. Prior experience with Epic, Dentrix, or similar software is highly desirable.

The Medical

Receptionist plays a vital role in ensuring smooth daily operations and a positive patient experience.

Duties

- Greet patients warmly and check them in for appointments
- Manage appointment scheduling using electronic medical records systems such as Oscar Pro
- Answer multi-line phone systems professionally, directing calls appropriately
- Verify patient insurance information and update records accurately
- Collect patient payments and process billing as needed
- Maintain organized patient files and ensure confidentiality of sensitive information
- Assist with administrative tasks including data entry, faxing, and correspondence




- Coordinate with clinical staff to facilitate smooth patient flow throughout the day
- Prepare and manage paperwork for new patient registrations and follow-up appointments

Requirements

- Prior experience as a Dental Receptionist or Medical Office Assistant preferred
- Knowledge of medical terminology and electronic medical records systems such as Oscar Pro
- Strong office experience with proficiency in multi-line phone systems and front desk operations
- Excellent organizational skills with attention to detail
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Exceptional communication skills, both verbal and written
- Professional appearance and demeanor suitable for a healthcare setting
- Experience working in dental or medical offices is highly desirable
- Ability to work independently while collaborating effectively with team members
- Preferred Language : English, Arabic.

Pay: $18.00-$20.00 per hour

Benefits

- Company events
- Versatile schedule
- On-site parking

Work Location: In person

📌 Medical Receptionist (Ottawa)
🏢 ProMed Clinic
📍 Ottawa