Schedule: Monday - Friday Reporting to the Clinic Manager, the Receptionist serves as the primary point of contact for patients entering the clinic and plays an important role in creating a welcoming, professional, and positive experience. Strong interpersonal and customer service skills are essential in supporting patients, physicians, staff, and members of the public.
Key responsibilities include managing incoming telephone calls, greeting and checking in patients, scheduling and coordinating appointments, responding to general inquiries, and providing administrative support to support the efficient day-to-day operations of the clinic. Duties and Responsibilities
Greet and register all patients upon arrival in a professional and friendly manner
Answer multi-line phones
Schedule and manage patient appointments
Configures EMR appointment scheduler
Provide patients with support and guidance as needed
Completes daily EMR tasks as assigned
Update patient information in the EMR
Maintain a clean and efficiently ran reception and waiting room space
Sorts mail and monitors electronic and manual faxes
Other general administrative duties Qualifications
Previous medical reception experience
Education in medical office assisting or health care aide is considered an asset.
Criminal Record and Vulnerable Sector check
Ability to multitask and prioritize tasks
Excellent communication and problem solving skills
Experience working with MS office suites
Familiarity with Med Access EMR software preferred
Enthusiastic and thrives in a fast paced and changing workplace
Strong attention to detail Applicants in consideration will be required to adhere to a criminal record search. We thank you for your interest, however, only qualified applicants will be contacted. Out-of-province/country applications will not be considered.
📌 Medical Receptionist - Casual (Grande Prairie)
🏢 Family Medicine u0026 Associates
📍 Grande Prairie
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