MITIGATION TECHNICIAN

At First General Edmonton, we provide emergency mitigation services for damage caused by water, sewer back-ups, fire, smoke damage, wind damage, vehicle impacts, catastrophic storm response, bio/trauma clean-up, asbestos remediation, and full construction services.

We are in search of a Mitigation Technician to join our dynamic team. This role plays a crucial role in safeguarding our clients’ properties and mitigating risks related to environmental hazards. The Mitigation team is responsible for overseeing and conducting various environmental mitigation projects.

These projects may include but are not limited to mould remediation, lead abatement, and hazardous material cleanup utilizing specialized equipment and following strict safety protocols to ensure the successful completion of each project.

The Mitigation Technician assists in the rapid response to emergency property damage claims and other restoration-related activities within Edmonton and surrounding areas. This position works closely and reports to the Lead Mitigation Technician and Mitigation Managers. This Technician must be organized and driven to complete projects to help clients return to their home.

Responsibilities include but are not limited to:

- Assisting with equipment, supplies, and vehicles for emergency claims response.
- Participating in training sessions for new staff, providing guidance on administrative duties and safe work practices.
- Working alongside the Lead Mitigation Technician and team to execute tasks according to project work scopes and requirements.
- Following instructions from Lead Mitigation Technician and Project Managers and communicate any concerns or updates promptly.
- Perform emergency job tasks such as packing, moving contents, tear-outs, setup of equipment, and cleaning.
- Assist in collecting samples of materials and documenting contents at job sites using Encircle.
- Monitor and assist in performing psychometrics using IICRC standards.
- Operate power washer and assist in water extraction as necessary.




- Help secure job sites and maintain equipment, tools and personal protective equipment.
- Participate in vehicle inspections and mitigation training sessions.
- Ensure completion and accuracy of necessary paperwork and digital forms.
- Maintain cleanliness of job sites and proper storage of equipment and supplies.
- Response to after-hour emergency claims as part of a rotational schedule.
- Adhere to all safety policies and procedures.

Requirements:

- High School Diploma or equivalent
- Previous experience in the restoration industry is preferred
- Knowledge of IICRC standards and certifications in water or fire restoration an asset
- Standard First Aid, CSTS and WHMIS Training
- Willingness to travel between sites in the Edmonton and surrounding areas

Skills:

- Strong client-facing and customer service skills
- Effective written and verbal communication skills
- Ability to both follow and relay instructions accurately to team members
- Excellent organizational and time management skills
- Working knowledge of Microsoft 365 including MS Office and SharePoint
- Strong problem-solving and decision-making skills

Work Type: Full Time, Field Schedule: Monday to Friday from 8:00 am to 4:30 pm, Afterhours on-call rotation every 5 to 6 weeks for one week, 24/7

Travel: Primarily in Edmonton and area, sometimes out of town day trips

This role offers an opportunity to contribute to meaningful restoration projects while gaining valuable experience in the industry. If you are dedicated to maintaining high standards of safety and quality in your work, we encourage you to apply.

Job Types: Full-time, Permanent

Pay: $18.00-$24.00 per hour

Benefits

- Company events
- Dental care
- Life insurance
- On-site gym
- On-site parking
- Vision care

Application question(s):
- What is your personal email address we can contact you at?

Experience:
- Restoration: 1 year (preferred)

Language:
- English (required)

Licence/Certification:
- Driving Licence (required)
- WHMIS Certification (required)
- First Aid Certification (required)
- CSTS (required)

Location:
- Edmonton, AB T5P 4Y8 (required)

Work Location: In person

📌 Mitigation Technician (Edmonton)
🏢 first general services
📍 Edmonton