Job Title: Mountain Crew Supervisor (Winter 26/27)

Location: North Vancouver

Department: Mountain Operations

Reports to: Duty Managers, Mountain Operations

Role Status: Full Time / Seasonal / Hourly ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime.

We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive workplace where service excellence is top priority are encouraged to apply.

JOB SUMMARY The Mountain Crew Supervisor supports the Duty Managers with the execution of all winter mountain operations and oversees the Mountain Crew and Winter Attractions teams. You are a key and important member of the mountain operations team, ensuring a safe and exceptional experience for all mountain guests. ESSENTIAL JOB FUNCTIONS

Establishing and maintaining all aspects of Winter Mountain Crew operations, including but not limited to; Sliding Zone, Skate Rink, Sleigh Ride, Ice Rink, Fire Pit, Light Walk, snow removal, pathways etc. Adhering to all operational and safety procedures

Conducting daily safety briefings/toolbox talks

Ensuring daily log sheets and checks are completed for each mountain attraction and applicable machines





Ensuring machinery is left in good working condition and perform small repairs to ice rink, snow blowers, line trimmers, lawnmowers, etc. Assisting as the key point person for events such as the Peak of Christmas

Training, coaching and overseeing Mountain Crew staff

Coordinating daily breaks, staff locations and daily job lists for the Mountain Crew team

Ensuring adequate staffing levels for efficient operation

Coaching and motivating staff to maintain a high standard of customer service

Covering breaks for Mountain Crew staff when required

Assisting with transport and providing labour for various jobs

Other duties as required

SUPERVISORY RESPONSIBILITIES

This position provides direct supervision to the following positions: Mountain Crew, Winter Attractions Crew, Transport and Snow Shovelers.

REQUIRED QUALIFICATIONS AND ABILITIES

Functional knowledge or previous experience in winter operations Enjoy working outdoors and maintaining high service standards during inclement weather conditions

Knowledge of Grouse Mountain policies and procedures preferred Possess excellent customer service skills

Possess proven leadership abilities

Good computer skills

Ability to lift up to 40 lbs

Class 5 license preferred

WORKING CONDITIONS

Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule.



A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$22.66 to 26.50/hour

All positions are eligible for the following benefits and perks: Free Seasonal Access Pass

Discounts at the resort’s restaurants, retail, and rental outlets

Referral Bonus Program Public Transit subsidies

Free or discounted lift tickets at many other resorts (winter/summer) Access to free Employee and Family Assistance Program Excellent training and professional development

Northland Properties friends and family discounts program including hotels, restaurants and recreation Full-time, year-round positions are also eligible for these: Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans RRSP matching after 6 months of service

Free access pass for dependants DISCLAIMER The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

📌 Mountain Crew Supervisor (Winter 26/27) (Vancouver)
🏢 Northland Properties
📍 Vancouver