SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies, operating a diverse portfolio of full-service, focused-service, and extended-stay hotels across the country. Our properties operate under major franchise brands, including Marriott and Hilton.

Position Title: Night Auditor (Non-Union Hourly)

Headcount: 1

Department: Front Office

Location: Delta Hotels Halifax Downtown, NS

Reports To: Front Office Manager

Range of hours per week: 32 - 40 hours a week

Shift expectations: Sunday to Saturday, holidays and weekends, regular shifts from 11:00 PM to 07:30 AM.

Rate of pay: $18.59 to $19.59

Start: August 2026

Basic Purpose:

The Night Auditor is responsible for closing and balancing the books at the end of each day. The Night Auditor also provides the highest level of service in a knowledgeable, professional manner, striving to constantly exceed guest expectations with our service and product.

Duties and Responsibilities:

- Embrace all hotel standards and our Mission, Vision, and Values.
- Exceed the expectations of all guests (both internal and external) through empowerment and by responding attentively, efficiently, and politely to all requests.
- Help create a positive work environment through teamwork and cooperation with peers and leaders.
- Actively participate in monthly departmental communication meetings.
- Contribute to a healthy and safe work workplace by reporting all safety hazards, following WHMIS and Fire Safety training, and working in a safe manner.
- Ensure the days’ financial numbers (including credit cards) are balanced, and discrepancies are corrected.




- Ensure all reports needed for statistical information are run during the shift and prepared for daily distribution. Ensure all reports are accurate.
- Process guest arrivals and departures.
- Demonstrate excellent guest service consistently: seek feedback and follow up on guest comments.
- Working closely with other departments to ensure exceptional service.
- Seek opportunities for continuous improvement in the night audit function.
- Front desk, Telephones, and Service One requests as required and park guest cars as required.
- Activate the emergency response team to ensure the safety of guests & employees Tour all areas of hotel operation a minimum of twice nightly and report deficiencies or concerns accordingly.

On occasion the Night Auditor may be required to:
- Lead First Response in emergency situations: fire, power outage, flood, and bomb threat.
- Playing a lead role in resolving escalated guest service issues on the back shift.

Skills, Knowledge, Abilities & Qualifications:

- A passion for customer service.
- Able to resolve and defuse guest concerns, ensuring follow up occurs tactfully and quickly.
- Must be approachable, open-minded, and possess excellent listening skills.
- Proven ability to effectively handle stressful situations; Receptive to change and increased demands.
- Friendly, polite, and confident individual who enjoys working with the public and in a team.




- Detail oriented, organized, self-starter who is proficient with numbers.
- Sound knowledge of MS Office applications including Word, Excel, and property management systems.
- Previous LightSpeed, StayPMS or other computer related experience is an asset.
- Front Desk and Accounting experience are assets.

If you are interested in joining SilverBirch Hotels & Resorts, we want to hear from you! SilverBirch Hotels & Resorts is supportive of workforce diversity and encourages applications from qualified individuals.

SilverBirch Hotels & Resorts welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

Notice to potential job applicants:

If you are considering employment with us, please be advised that SilverBirch Hotels & Resorts does not require job applicants to pay a fee for a job application or opportunity; and does not make unsolicited offers of employment.

Pay: $18.59-$19.59 per hour

Benefits

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Paid time off
- RRSP match
- Vision care
- Wellness program

Flexible language requirement:
- French not required

Application question(s):
- What is your availability for working?
- What is your current notice period?
- Are you able to work in an environment where standing for the majority of the shift is normal, and multi-tasking and working independently are required?

Work Location: In person

📌 Night Auditor (Halifax Regional Municipality)
🏢 HOTEL HALIFAX & THE BARRINGTON HOTEL
📍 Halifax Regional Municipality